Miu Miu Client Advisor Saks Fifth Ave. Boston (Boston, US)

Prada Group
Boston
Workplace: OnsiteFull timeUSD 25 - 27 hourlyFunction: SalesSkills: ["Communication","Interpersonal skills","Teamwork","Ambition","Resilience"]

Deliver an exceptional luxury client experience by championing the brand philosophy and values in-store. Own client relationships, capture customer data into the company CRM, and apply an omnichannel mindset to uncover needs, drive cross-selling, and maximize individual and team sales against targets and KPIs. Maintain shop-floor standards, demonstrate strong brand/product knowledge, and handle complaints appropriately while contributing to a secure, inclusive, high-performance environment.

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Prada Group
Prada Group
1 hour ago

Miu Miu Client Advisor Saks Fifth Ave. Boston (Boston, US)

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Last checked: 1 hour agoStatus: Live

Job Summary

Deliver an exceptional luxury client experience by championing the brand philosophy and values in-store. Own client relationships, capture customer data into the company CRM, and apply an omnichannel mindset to uncover needs, drive cross-selling, and maximize individual and team sales against targets and KPIs. Maintain shop-floor standards, demonstrate strong brand/product knowledge, and handle complaints appropriately while contributing to a secure, inclusive, high-performance environment.
Location: Boston
Workplace: Onsite
Employment Type: Full time
Job Function: Sales

Key Responsibilities

  • •Place the customer at the center by welcoming clients and delivering an excellence service aligned with the client journey.
  • •Capture customer data into the company CRM to connect, maintain, and grow relationships for personalized experiences and future opportunities.
  • •Embrace an omnichannel mindset and act as a team partner to ensure a consistent exceptional in-store experience.
  • •Proactively engage in cross-selling with other departments to maximize sales opportunities and achieve individual sales targets and KPIs.
  • •Maintain shop floor and visual merchandising standards, support security to prevent product theft, and handle customer complaints by liaising with the line manager when needed.

Pay and Benefits

Salary: USD 25 - 27 hourly

Key Requirements

  • •Strong passion for selling and for luxury/fashion, art and design.
  • •Experience building long-lasting client relationships.
  • •Ability to work effectively both as part of a team and independently.
  • •Excellent communication and interpersonal skills.
  • •English is required; other languages are a plus.
Experience:LuxuryFashion
Skills:CommunicationInterpersonal skillsTeamworkAmbitionResilience
Languages:English
Tech Stack:CRMCompany CRM

Company Brief

Prada Group
Prada Group is a global luxury fashion house designing, producing and retailing high-end leather goods, ready-to-wear, footwear and accessories across multiple brands, known for craftsmanship, innovation and iconic Italian style.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Milan, Italy
Founded: 1913
WebsiteLinkedIn