Business Analyst
Qantas Airways
Sydney
Workplace: HybridFull timeFunction: Business OperationsExperience: 3+ yearsEducation: bachelorsSkills: ["Communication","Stakeholder engagement","Requirements gathering","Documentation","Workshop facilitation"]Translate business and customer needs into IT and product initiatives for a gift card program and digital rewards ecosystem. Review and enhance end-to-end workflows, gather and document requirements, and lead workshops to define functional and technical specs and acceptance criteria. Use analytics and journey mapping to identify improvements, propose commercial value proposition and business rules, and deliver reporting solutions that support financial compliance, security standards, and successful change management.

