DocuSign

1 day ago

Account Specialist I

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 13 hours agoStatus: Live

Job Summary

Own a high-volume portfolio of renewal contracts within an assigned territory, driving win/win negotiations that maximize contract value and protect customer trust. Minimize financial attrition, support account growth by identifying incremental renewal opportunities, and maintain a rolling renewal forecast. Partner with Account Executives, Customer Success, Pricing, Legal, RevOps, and Product to develop renewal strategies and achieve bookings and billings targets.

Location: Brazil

Workplace: Remote

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Own and complete a high-volume portfolio of renewal contracts in an assigned territory.
•Implement win/win negotiation strategies for renewals to maximize contract value and maintain customer trust.
•Improve account growth by identifying incremental opportunities upon contract renewal.
•Maintain and update a rolling forecast, communicating renewal risk to internal resources to develop resolution strategies.
•Collaborate with internal teams (Account Executives, Customer Success, Pricing, Legal, Revenue Operations, Product Management) to develop renewal strategies and achieve revenue/booking/billing targets.

Key Requirements

•2+ years of experience in Renewal Management, Account Management, or Customer Success within SaaS offerings.
•Strong negotiation skills with experience driving contracts to completion on time.
•Strategic approach to enable persuasive value conversations with customers at an executive level.
•Experience in a quota-carrying sales role with demonstrated achievement.
•Strong process management, financial competence, and contractual engineering skills.

Experience:SaaS

Education:Bachelor's

Skills:NegotiationStrategic thinkingProcess managementOrganizationPrioritization

Languages:English

Company Brief

DocuSign

Provides a cloud-based electronic signature and intelligent agreement management platform that automates document workflows, identity verification, contract lifecycle management, and agreement analytics for enterprises and individuals worldwide.

Industry: LegalTech

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 2003

Glassdoor: 3.6

Website LinkedIn Glassdoor

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DocuSign

1 day ago

Account Specialist I

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 13 hours agoStatus: Live

Job Summary

Location: Brazil

Workplace: Remote

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Own and complete a high-volume portfolio of renewal contracts in an assigned territory.
•Implement win/win negotiation strategies for renewals to maximize contract value and maintain customer trust.
•Improve account growth by identifying incremental opportunities upon contract renewal.
•Maintain and update a rolling forecast, communicating renewal risk to internal resources to develop resolution strategies.
•Collaborate with internal teams (Account Executives, Customer Success, Pricing, Legal, Revenue Operations, Product Management) to develop renewal strategies and achieve revenue/booking/billing targets.

Key Requirements

•2+ years of experience in Renewal Management, Account Management, or Customer Success within SaaS offerings.
•Strong negotiation skills with experience driving contracts to completion on time.
•Strategic approach to enable persuasive value conversations with customers at an executive level.
•Experience in a quota-carrying sales role with demonstrated achievement.
•Strong process management, financial competence, and contractual engineering skills.

Experience:SaaS

Education:Bachelor's

Skills:NegotiationStrategic thinkingProcess managementOrganizationPrioritization

Languages:English

Company Brief

DocuSign

Industry: LegalTech

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 2003

Glassdoor: 3.6

Website LinkedIn Glassdoor