Governance & Experience Project Intern (TikTok Shop) - 2026 Start (BS/MS)

TikTok
London
InternshipFunction: Communications, PR & CommunitySkills: ["Analytical mindset","Communication","Collaboration","Curiosity","Proactivity"]

Join the Governance and Experience team supporting the TikTok Shop platform’s safety and trust goals. You’ll help design and roll out governance processes and operational improvements, benchmark and research to inform decisions, analyze platform data and feedback, and document workflows and project materials. Work with cross-functional teams across product, operations, risk, and policy to improve systems and processes at scale.

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FursaFursa
TikTok
TikTok
1 month ago

Governance & Experience Project Intern (TikTok Shop) - 2026 Start (BS/MS)

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Last checked: 22 hours agoStatus: Live

Job Summary

Join the Governance and Experience team supporting the TikTok Shop platform’s safety and trust goals. You’ll help design and roll out governance processes and operational improvements, benchmark and research to inform decisions, analyze platform data and feedback, and document workflows and project materials. Work with cross-functional teams across product, operations, risk, and policy to improve systems and processes at scale.
Location: London
Employment Type: Internship
Job Function: Communications, PR & Community
Seniority: Intern level

Key Responsibilities

  • •Support the design or rollout of governance processes, policies, or operational improvements.
  • •Conduct research or benchmarking to inform team decisions.
  • •Analyze platform data or feedback to identify trends, risks, or opportunities.
  • •Document workflows, write summaries, or prepare project materials.
  • •Collaborate with colleagues across product, operations, risk, and policy teams.

Key Requirements

  • •Currently pursuing an undergraduate or Master’s degree and able to start immediately for at least 3 months.
  • •Strong interest in digital platforms, user experience, or trust & safety.
  • •Analytical mindset with the ability to work with data and draw insights.
  • •Clear communicator able to summarise findings and collaborate effectively.
  • •Curious, proactive, and eager to learn in a fast-paced environment.
Experience:E-commerceContent moderationTrust & safetyDigital platforms
Skills:Analytical mindsetCommunicationCollaborationCuriosityProactivity
Tech Stack:ExcelSQLPythonNLPLLM prompt design

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn