Sr. Director, Project Management (Bank Tech)

Discover Financial
Richmond, Virginia, New York, Wilmington
Workplace: OnsiteFull timeUSD 217,000 - 247,700 annuallyFunction: Executive & General ManagementExperience: 11+ yearsEducation: bachelorsSkills: ["Leadership","Critical thinking","Problem-solving","Executive communication","Cross-functional collaboration"]

Lead project management for technology platforms supporting Capital One’s banking businesses, partnering with executive leadership to translate strategy into scalable operating practices. Own labor strategy and workforce optimization, design associate experience rituals and governance, and establish operational rhythms that drive accountability and decision-making. Serve as a cross-functional advisor to senior tech, Finance, HR, and Labor leaders to align priorities, frame proposals, and communicate executive-ready narratives using data.

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Discover Financial
Discover Financial
15 hours ago

Sr. Director, Project Management (Bank Tech)

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Last checked: 15 hours agoStatus: Live

Job Summary

Lead project management for technology platforms supporting Capital One’s banking businesses, partnering with executive leadership to translate strategy into scalable operating practices. Own labor strategy and workforce optimization, design associate experience rituals and governance, and establish operational rhythms that drive accountability and decision-making. Serve as a cross-functional advisor to senior tech, Finance, HR, and Labor leaders to align priorities, frame proposals, and communicate executive-ready narratives using data.
Location: Richmond, Virginia, New York, Wilmington
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Sr. Director level

Key Responsibilities

  • •Partner with leadership to design and refine long-term labor strategy, including organizational structures, capacity planning, and talent deployment.
  • •Design rituals, feedback loops, and governance frameworks to improve associate engagement, retention, and team alignment.
  • •Establish operational rhythms, management standards, and meeting structures to eliminate friction and improve accountability.
  • •Translate executive-level business goals into scalable operational guidelines as a trusted sounding board and advisor.
  • •Advise senior tech leaders and cross-functional partners (Finance, HR, Labor) to align technology priorities with broader business outcomes.

Pay and Benefits

Salary: USD 217,000 - 247,700 annually

Key Requirements

  • •Bachelor’s degree
  • •At least 11 years of experience in Project Management, Process Management, or Program Management
  • •At least 9 years of people management experience
  • •Master’s Degree or MBA
  • •Project Management Professional (PMP), Lean, Agile or Six Sigma certification
Experience:11+ yearsFinancial services
Education:Bachelor's
Skills:LeadershipCritical thinkingProblem-solvingExecutive communicationCross-functional collaboration
Certifications:PMPLeanAgileSix Sigma

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn