Hostess (QA)

Power International Holding
Qatar
Workplace: OnsiteFull timeFunction: Hospitality & Food ServiceExperience: 5+ yearsEducation: high_schoolSkills: ["Resilience","Quality","Leadership","Hosting and reception","Agility","Guest relations"]

Welcome and seat guests, manage reservations and the waitlist, and ensure a warm, efficient arrival experience at the restaurant. Coordinate seating with walk-ins and table availability, estimate wait times, and handle reservation updates through the booking system. Maintain cleanliness in the waiting area, communicate with servers and kitchen staff to keep service flowing, and resolve guest concerns professionally. Process cash transactions for walk-ins and reconcile cash at shift end.

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FursaFursa
Power International Holding
Power International Holding
1 week ago

Hostess (QA)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Welcome and seat guests, manage reservations and the waitlist, and ensure a warm, efficient arrival experience at the restaurant. Coordinate seating with walk-ins and table availability, estimate wait times, and handle reservation updates through the booking system. Maintain cleanliness in the waiting area, communicate with servers and kitchen staff to keep service flowing, and resolve guest concerns professionally. Process cash transactions for walk-ins and reconcile cash at shift end.
Location: Qatar
Workplace: Onsite
Employment Type: Full time
Job Function: Hospitality & Food Service
Seniority: Mid level

Key Responsibilities

  • •Welcome guests and provide a warm, friendly arrival experience.
  • •Coordinate seating assignments by handling reservations, walk-ins, and table availability.
  • •Maintain the waitlist, estimate wait times accurately, and provide status updates to guests.
  • •Manage reservations in a booking system, confirming bookings and accommodating special requests or changes.
  • •Ensure smooth service flow by communicating with servers and kitchen staff; handle guest complaints and cash transactions as needed.

Key Requirements

  • •Minimum 5 years working experience, including 3 years of relevant experience.
  • •Strong interpersonal and communication skills to greet guests warmly and address inquiries professionally.
  • •Ability to manage reservations and maintain an accurate waitlist, including estimating wait times during busy periods.
  • •Strong organizational skills and quick problem-solving to handle last-minute changes and seating conflicts.
  • •Attention to detail and capability to manage cleanliness/organization of the waiting area and handle cash transactions accurately.
Experience:5+ years
Education:High School
Skills:ResilienceQualityLeadershipHosting and receptionAgilityGuest relations
Tech Stack:AI

Company Brief

Power International Holding
Diversified holding company investing across construction, real estate, food & beverage, agriculture, industrial services, and energy sectors, operating regional subsidiaries and managing large infrastructure and development projects in the Middle East.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Doha, Qatar
Website