Senior Operations Manager, Infrastructure

Athelas
Mountain View
Workplace: OnsiteFull timeFunction: Business OperationsExperience: 3+ yearsSkills: ["Problem-solving","Collaboration","Ownership","Analytical thinking","Communication"]

Lead operational automation across healthcare workflows, owning high-impact processes from discovery to deployment. Design and automate workflows using SQL, APIs, and LLMs, collaborate with Product, Engineering, and Account Management to scale solutions, and build dashboards to monitor productivity, quality, and financial outcomes.

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Athelas
Athelas
3 months ago

Senior Operations Manager, Infrastructure

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live
Reposted: similar role first listed 3 months ago

Job Summary

Lead operational automation across healthcare workflows, owning high-impact processes from discovery to deployment. Design and automate workflows using SQL, APIs, and LLMs, collaborate with Product, Engineering, and Account Management to scale solutions, and build dashboards to monitor productivity, quality, and financial outcomes.
Location: Mountain View
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Sr. Manager level

Key Responsibilities

  • •Own high-impact processes: Take full ownership of key verticals or client workflows from discovery to deployment, ensuring repeatability and measurable impact
  • •Design and automate workflows: Use SQL, APIs, scripts, and emerging tools (including LLMs) to automate manual claim-related workflows and improve scalability
  • •Collaborate cross-functionally: Work closely with Product, Engineering, and Account Management to influence roadmap priorities and scale successful solutions
  • •Analyze and optimize: Build dashboards and reporting pipelines to monitor productivity, quality, and financial outcomes; identify bottlenecks and automate fixes
  • •Manage complex projects end-to-end: Drive autonomous delivery in ambiguous, fast-changing environments

Key Requirements

  • •3+ years of experience in operations, consulting, or data-heavy roles at a tech company or fast-paced startup.
  • •Strong SQL fluency; able to query, analyze, and structure data to drive insights and automation.
  • •Excellent problem-solving and systems-thinking skills; able to diagnose root causes and design scalable solutions.
  • •Proven ability to manage complex projects end-to-end, working autonomously in ambiguous, fast-changing environments.
  • •Bonus: experience in healthcare operations, claims, or billing systems
Experience:3+ yearsHealthcareSaaS
Skills:Problem-solvingCollaborationOwnershipAnalytical thinkingCommunication
Languages:English
Tech Stack:SQLAPIsPythonZapierRetoolLLMs

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Athelas
Builds at-home blood testing devices and remote diagnostic services that deliver rapid complete blood counts and key lab metrics for patients and clinicians, enabling monitoring of cancer treatment and chronic conditions through consumer-friendly hardware and telehealth integration.
Industry: Medical Devices
Headquarters: San Francisco, United States
Founded: 2017
Website