Keolis

2 weeks ago

Assistant(e) Commecial(e) H/F

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Handle customer requests for travel services by managing inbound calls and email, defining needs, ensuring customer satisfaction, and following up on complaints. Prepare quotes and the necessary work units for transport services, including pricing via NAVISION and converting quotes into orders with supporting files. Help grow the business in collaboration with marketing, coordinate feasibility and planning quality with the Planning team, and close cases while monitoring billing and monthly revenue vs budget.

Location: France

Workplace: Onsite

Employment Type: Contract · 6 months

Job Function: Administration & Executive Assistance

Seniority: Entry level

Key Responsibilities

•Manage customer requests through phone reception, email follow-up and filing, and define needs with clients.
•Ensure customer satisfaction by handling and responding to complaints.
•Prepare quotes and orders for transport services, including pricing with NAVISION and preparing conductor dossiers.
•Support service growth with marketing through loyalty or new customer acquisition actions.
•Coordinate with Planning to ensure transport service feasibility, validate planning for quality and profitability, and close dossiers while tracking billing and monthly revenue vs budget.

Pay and Benefits

Perks:Paid Leave13th MonthMeal TicketsProfit SharingEmployee Savings

Key Requirements

•Good customer service mindset with excellent relationship skills.
•Dynamic, autonomous, and well organized.
•Comfortable with IT tools.
•Bac +2 (beginner accepted).
•Good oral communication, teamwork spirit, punctuality, and strong writing skills.

Education:Associate's

Skills:Customer serviceRelationship managementCommunicationTeamworkOrganization

Tech Stack:NAVISION

Company Brief

Keolis

Global public transport operator providing passenger transport services including buses, trams, metros, commuter rail and mobility solutions for cities, institutions and private partners across many countries.

Industry: Public Transport Operators

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Headquarters: Paris, France

Founded: 2001

Website LinkedIn

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Keolis

2 weeks ago

Assistant(e) Commecial(e) H/F

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Location: France

Workplace: Onsite

Employment Type: Contract · 6 months

Job Function: Administration & Executive Assistance

Seniority: Entry level

Key Responsibilities

•Manage customer requests through phone reception, email follow-up and filing, and define needs with clients.
•Ensure customer satisfaction by handling and responding to complaints.
•Prepare quotes and orders for transport services, including pricing with NAVISION and preparing conductor dossiers.
•Support service growth with marketing through loyalty or new customer acquisition actions.
•Coordinate with Planning to ensure transport service feasibility, validate planning for quality and profitability, and close dossiers while tracking billing and monthly revenue vs budget.

Pay and Benefits

Perks:Paid Leave13th MonthMeal TicketsProfit SharingEmployee Savings

Key Requirements

•Good customer service mindset with excellent relationship skills.
•Dynamic, autonomous, and well organized.
•Comfortable with IT tools.
•Bac +2 (beginner accepted).
•Good oral communication, teamwork spirit, punctuality, and strong writing skills.

Education:Associate's

Skills:Customer serviceRelationship managementCommunicationTeamworkOrganization

Tech Stack:NAVISION

Company Brief

Keolis

Industry: Public Transport Operators

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Headquarters: Paris, France

Founded: 2001

Website LinkedIn