Business Office Associate

CarMax
Houston
Workplace: OnsiteFull timeUSD 15.5 - 23.3 hourlyFunction: Business OperationsSkills: ["Organizational skills","Multitasking","Communication","Confidentiality","Integrity"]

Support store operations as the backbone for accurate processing of sales, auctions, and appraisals. Provide customer service while handling paperwork, audits, DMV documentation, and transaction details like titles and payoffs. Manage cash intake and deposits while following security protocols, and assist multiple departments by balancing overflow traffic. Maintain confidentiality and accuracy through filing, data entry, and reconciliation in a deadline-driven environment.

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CarMax
CarMax
2 months ago

Business Office Associate

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Support store operations as the backbone for accurate processing of sales, auctions, and appraisals. Provide customer service while handling paperwork, audits, DMV documentation, and transaction details like titles and payoffs. Manage cash intake and deposits while following security protocols, and assist multiple departments by balancing overflow traffic. Maintain confidentiality and accuracy through filing, data entry, and reconciliation in a deadline-driven environment.
Location: Houston
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations

Key Responsibilities

  • •Deliver customer service by greeting customers, answering questions, and guiding them through paperwork processes.
  • •Process and audit paperwork for retail and wholesale sales, including deal jackets, finance contracts, and DMV documentation.
  • •Manage auction and appraisal transactions, ensuring accurate titles, payoffs, and proper funding documentation.
  • •Handle cash management tasks such as receiving payments, preparing deposits, and maintaining security protocols.
  • •Train and mentor new associates and support store operations with filing, data entry, and reconciliation of missing information.

Pay and Benefits

Salary: USD 15.5 - 23.3 hourly
Perks:Sick TimePaid Leave

Key Requirements

  • •Ability to accurately read, interpret, and record data for compliance and reporting.
  • •Strong organizational and multitasking skills in a deadline-driven environment.
  • •Proficiency in Microsoft Office and data entry systems with intermediate PC skills.
  • •Effective verbal and written communication skills for customer and team interactions.
  • •Flexibility to work varied schedules, including nights, weekends, and holidays.
Skills:Organizational skillsMultitaskingCommunicationConfidentialityIntegrity
Tech Stack:Microsoft OfficeData entry

Company Brief

CarMax
Operates the largest used-car retail chain in the United States, selling and financing pre-owned vehicles through a no-haggle customer experience. Also offers vehicle buying, appraisal, service, and related automotive solutions.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Richmond, United States
Founded: 1993
WebsiteLinkedIn