Pair Team

1 week ago

Bilingual Case Management Specialist (Remote Flexible, Spanish Speaking)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Serve as a bilingual case management specialist in Pair Team’s whole-person, interdisciplinary care model, helping individuals with serious mental illness, substance use disorder, homelessness, and other high medical needs. Manage an ongoing caseload using evidence-based, relationship-centered engagement; conduct telephonic and SMS outreach; support goal-setting and care plan development; coordinate referrals and appointments; and collaborate with the Enhanced Care Management team to meet encounter metrics and remove barriers to program continuation.

Location: United States

Workplace: Hybrid

Employment Type: Full time

Job Function: Administration & Executive Assistance

Key Responsibilities

•Maintain an ongoing caseload and use evidence-based approaches to promote engagement and achievement of health goals.
•Use relationship-based strategies to support members with social support navigation and address initial hesitancy toward the healthcare system.
•Conduct periodic telephonic and SMS outreach to ensure timely follow-up to members.
•Work with members to identify health and wellness goals and incorporate them into Health Action Plans/Shared Care Plans.
•Collaborate on care issues through systematic case reviews with the Enhanced Care Management team before taking clinical actions, and meet monthly encounter metrics by removing barriers and coordinating community support connections.

Pay and Benefits

Salary: USD 22 - 25 hourly

Perks:Health InsuranceVisionDental401kHome StipendGas ReimbursementPaid Leave

Key Requirements

•1+ years of general work experience (case management preferred).
•Physically located in California and able to meet Field Ops or Virtual Ops needs (reliable transportation for Field Ops; quiet, HIPAA-compliant internet-connected space for Virtual Ops).
•Bilingual in English and Spanish.
•Strong cultural fluency and empathy, with the ability to work collaboratively in a multidisciplinary team.
•Comfort with technology (CRM databases, basic Excel and Word, email, and video conferencing) and a valid driver’s license with auto liability insurance.

Experience:1+ yearsHealthcareCase managementMedicaidMedicareBehavioral healthHomelessnessSubstance use disorderSerious mental illness

Skills:EmpathyCultural fluencyRelationship-based communicationCollaborationOrganizational skillsPatienceProblem-solvingOptimization mindsetMultitasking

Licenses:Driver’s licenseAuto liability insurance

Languages:EnglishSpanish

Tech Stack:CRMExcelWordEmailVideo conferencingSMSHIPAA

Company Brief

Pair Team

Provides talent sourcing and team-building services, matching companies with vetted engineers and product specialists to form remote or in-house development teams and accelerate product delivery.

Industry: Recruitment Agencies

Website

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Pair Team

1 week ago

Bilingual Case Management Specialist (Remote Flexible, Spanish Speaking)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Hybrid

Employment Type: Full time

Job Function: Administration & Executive Assistance

Key Responsibilities

•Maintain an ongoing caseload and use evidence-based approaches to promote engagement and achievement of health goals.
•Use relationship-based strategies to support members with social support navigation and address initial hesitancy toward the healthcare system.
•Conduct periodic telephonic and SMS outreach to ensure timely follow-up to members.
•Work with members to identify health and wellness goals and incorporate them into Health Action Plans/Shared Care Plans.
•Collaborate on care issues through systematic case reviews with the Enhanced Care Management team before taking clinical actions, and meet monthly encounter metrics by removing barriers and coordinating community support connections.

Pay and Benefits

Salary: USD 22 - 25 hourly

Perks:Health InsuranceVisionDental401kHome StipendGas ReimbursementPaid Leave

Key Requirements

•1+ years of general work experience (case management preferred).
•Physically located in California and able to meet Field Ops or Virtual Ops needs (reliable transportation for Field Ops; quiet, HIPAA-compliant internet-connected space for Virtual Ops).
•Bilingual in English and Spanish.
•Strong cultural fluency and empathy, with the ability to work collaboratively in a multidisciplinary team.
•Comfort with technology (CRM databases, basic Excel and Word, email, and video conferencing) and a valid driver’s license with auto liability insurance.

Experience:1+ yearsHealthcareCase managementMedicaidMedicareBehavioral healthHomelessnessSubstance use disorderSerious mental illness

Skills:EmpathyCultural fluencyRelationship-based communicationCollaborationOrganizational skillsPatienceProblem-solvingOptimization mindsetMultitasking

Licenses:Driver’s licenseAuto liability insurance

Languages:EnglishSpanish

Tech Stack:CRMExcelWordEmailVideo conferencingSMSHIPAA

Company Brief

Pair Team

Provides talent sourcing and team-building services, matching companies with vetted engineers and product specialists to form remote or in-house development teams and accelerate product delivery.

Industry: Recruitment Agencies

Website