Senior Solutions Engineer

Decagon
Sweden, Denmark, Iceland, Finland, Norway
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 4-6 yearsSkills: ["Communication","Interpersonal skills","Teamwork","Stakeholder management","Technical advisory"]

Serve as a technical advisor to enterprise prospects and customers, shaping AI-powered solutions from pre-sales through integration. Partner with Account Executives to qualify and deliver value-based solutioning, create tailored demonstrations, and architect generative AI experiences for end users. Communicate complex technical concepts to C-level and technical stakeholders and support the integration of Decagon’s AI-native platform into complex customer ecosystems.

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Decagon
Decagon
1 month ago

Senior Solutions Engineer

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Serve as a technical advisor to enterprise prospects and customers, shaping AI-powered solutions from pre-sales through integration. Partner with Account Executives to qualify and deliver value-based solutioning, create tailored demonstrations, and architect generative AI experiences for end users. Communicate complex technical concepts to C-level and technical stakeholders and support the integration of Decagon’s AI-native platform into complex customer ecosystems.
Location: Sweden, Denmark, Iceland, Finland, Norway
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Advise enterprise prospects and customers on integrating Decagon’s AI-native platform into complex ecosystems
  • •Drive value-based solutioning in coordination with Account Executives
  • •Architect generative AI experiences for end users as part of customer solutions
  • •Build custom demonstrations tailored to specific customer needs and value
  • •Communicate complex technical concepts to C-level decision makers, business users, and engineering stakeholders

Pay and Benefits

Perks:Health InsuranceDentalVisionLife InsuranceDisability BenefitsRetirementParental LeaveFertility BenefitsMeal AllowancePaid Leave

Key Requirements

  • •4-6 years of customer-facing experience in a sales engineering (pre-sales) role
  • •Partner with Account Executives to discover and qualify solutions with strong ROI for customers
  • •Create and architect generative AI experiences for end users
  • •Develop custom demonstrations using the Decagon platform tailored to customer needs
  • •Communicate complex technical concepts clearly to diverse stakeholders, including C-level and engineering teams
Experience:4-6 yearsConversational AIGenerative AIPre-salesSales engineeringEnterpriseAI sales engineering
Skills:CommunicationInterpersonal skillsTeamworkStakeholder managementTechnical advisory

Company Brief

Decagon
Builds conversational AI agents and a platform that automates customer support across chat, email, and voice, enabling brands to deliver concierge-level customer experiences at scale.
Industry: AI & Machine Learning
Company Size: Medium (51 to 250 employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series C
Headquarters: San Francisco, United States
Founded: 2023
Glassdoor
Glassdoor: 3.9
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