Customer Implementation Manager, Buenos Aires

Own the end-to-end onboarding experience for a book of business, from sales handover through configuration, training, and activation. Deliver white-glove implementation for Helpdesk and the AI Agent product, driving adoption, time-to-activation, and activation ratio. Build trust through consultative guidance, partner with internal teams as a primary liaison, manage project timelines, and analyze e-commerce customer data to optimize support strategies and improve customer outcomes.