Renewal Coordinator - French Speaking

DocuSign
Cairo
Workplace: RemoteFull timeFunction: Executive & General ManagementEducation: bachelorsSkills: ["Negotiation","Strategic mindset","Process management","Organization","Prioritization"]

Own and execute a portfolio of SaaS renewal contracts in an assigned territory, using win/win negotiation to protect customer trust and enhance contract value. Drive account growth by identifying incremental opportunities during renewals, maintain a rolling renewal forecast, and communicate renewal risk to internal teams. Partner with stakeholders across Sales, Customer Success, Pricing, Legal, Revenue Operations, and Product to improve renewal outcomes and hit revenue and bookings targets.

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FursaFursa
DocuSign
DocuSign
12 hours ago

Renewal Coordinator - French Speaking

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Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live
Reposted: similar role first listed 1 week ago

Job Summary

Own and execute a portfolio of SaaS renewal contracts in an assigned territory, using win/win negotiation to protect customer trust and enhance contract value. Drive account growth by identifying incremental opportunities during renewals, maintain a rolling renewal forecast, and communicate renewal risk to internal teams. Partner with stakeholders across Sales, Customer Success, Pricing, Legal, Revenue Operations, and Product to improve renewal outcomes and hit revenue and bookings targets.
Location: Cairo
Workplace: Remote
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Mid level

Key Responsibilities

  • •Own and implement win/win negotiation strategies for a high quantity of renewals to enhance contract value and protect customer trust.
  • •Increase account growth by identifying incremental opportunities upon contract renewal.
  • •Maintain and update a rolling forecast and communicate renewal risk to internal resources to develop resolution strategies.
  • •Collaborate with internal teams (Account Executives, Customer Success, Pricing, Legal, Revenue Operations, and Product Management) on strategies for upcoming renewals.
  • •Adhere to best practices across opportunity management, data quality/accuracy, CRM hygiene, quotes, and forecasting; achieve renewal financial and strategic targets.

Key Requirements

  • •Basic eligibility to work in Egypt.
  • •Experience within Renewal Management, Account Management, or Customer Success.
  • •Bachelor's degree.
  • •Fluent in written and spoken French and English.
  • •Strong negotiation skills with experience driving contracts to completion on time.
Experience:SaaS
Education:Bachelor's
Skills:NegotiationStrategic mindsetProcess managementOrganizationPrioritization
Languages:FrenchEnglish

Company Brief

DocuSign
Provides a cloud-based electronic signature and intelligent agreement management platform that automates document workflows, identity verification, contract lifecycle management, and agreement analytics for enterprises and individuals worldwide.
Industry: LegalTech
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2003
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Glassdoor: 3.6
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