Head of Key Account Management (m/f/d) - EMEA

Statista
London
Workplace: HybridFull timeFunction: Administration & Executive AssistanceSkills: ["Leadership","Coaching","Change management","Commercial judgment","Multi-stakeholder management"]

Lead and transform the EMEA KAM function for Statista’s most strategically important accounts. Own GRR stabilization, drive NRR growth, and build enterprise-grade account planning, QBR standards, and expansion playbooks. Coach and develop the EMEA KAM team, establish early-warning renewal processes, and strengthen economic buyer engagement across VP/director/C-suite stakeholders—advancing Connect, Statista+, and StatistaIQ expansion within the OneStatista platform.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Statista
Statista
2 days ago

Head of Key Account Management (m/f/d) - EMEA

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Lead and transform the EMEA KAM function for Statista’s most strategically important accounts. Own GRR stabilization, drive NRR growth, and build enterprise-grade account planning, QBR standards, and expansion playbooks. Coach and develop the EMEA KAM team, establish early-warning renewal processes, and strengthen economic buyer engagement across VP/director/C-suite stakeholders—advancing Connect, Statista+, and StatistaIQ expansion within the OneStatista platform.
Location: London
Workplace: Hybrid
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Sr. Director level

Key Responsibilities

  • •Lead and coach the EMEA KAM team, including performance management and individual development planning aligned to enterprise motion requirements.
  • •Stabilize GRR across the KAM book via structured renewals, early intervention on at-risk accounts, and an early-warning system with clear escalation protocols.
  • •Drive the enterprise account motion by building account planning standards (org/stakeholder mapping, commercial roadmap, expansion sequencing) and embedding economic buyer engagement.
  • •Own NRR targets and define expansion plays, including identifying new commercial conversations tied to Connect’s consumption-based model and executing structured handoffs to Customer Success/Scale.
  • •Build and represent the commercial operating model with KAM coverage intensity and contribute to FY27 investment cases for headcount, tooling, and team structure.

Pay and Benefits

Perks:PensionHealth Insurance

Key Requirements

  • •Substantial enterprise account management or key account leadership experience managing strategic relationships at VP, Director, and C-suite level, with deals at £100k+ ACV.
  • •Evidence of building or materially improving a KAM/enterprise account function, including account planning, coverage models, QBR standards, and expansion playbooks.
  • •Proven track record of protecting GRR and growing NRR in a subscription-based model.
  • •Commercial instinct for an enterprise motion: value discovery, business case construction, multi-stakeholder navigation, and land-and-expand execution.
  • •Experience coaching account managers through a change from transactional to enterprise account models.
Skills:LeadershipCoachingChange managementCommercial judgmentMulti-stakeholder management
Tech Stack:KAMQBRGRRNRROneStatistaConnectStatista+StatistaIQAI and intelligence infrastructure

Company Brief

Statista
Operates an online statistics portal providing market and consumer data, industry reports, and infographics. Serves businesses, researchers, and media with aggregated statistics and insights across global industries and topics.
Industry: Data Infrastructure
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Hamburg, Germany
Founded: 2007
WebsiteLinkedIn