RVP Solutions Engineering, Mid-Market and Enterprise

Serval
San Francisco, New York
Workplace: OnsiteFull timeUSD 300,000 - 350,000 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 10+ yearsSkills: ["Leadership","Communication","Storytelling","Systems thinking","High ownership"]

Build and own Solutions Engineering for an AI-native automation platform, defining the strategy, hiring bar, playbook, and technical sales motion. Start as a hands-on player-coach, personally carrying strategic deals and setting standards for demos and technical evaluations. Hire, manage, and scale a technical seller team, develop SE toolkits and success metrics, and partner with founders, GTM, and Product to turn field signals into repeatable wins.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Serval
Serval
2 days ago

RVP Solutions Engineering, Mid-Market and Enterprise

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 18 hours agoStatus: Live

Job Summary

Build and own Solutions Engineering for an AI-native automation platform, defining the strategy, hiring bar, playbook, and technical sales motion. Start as a hands-on player-coach, personally carrying strategic deals and setting standards for demos and technical evaluations. Hire, manage, and scale a technical seller team, develop SE toolkits and success metrics, and partner with founders, GTM, and Product to turn field signals into repeatable wins.
Location: San Francisco, New York
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Sr. Director level

Key Responsibilities

  • •Own Solutions Engineering strategy, hiring plan, team, and technical motion to clear the path to customer pilots.
  • •Hire, manage, and develop the Solutions Engineering team, starting with the founding Solutions Engineer.
  • •Act as a player-coach carrying strategic and early technical deals (discovery, architecture conversations, security reviews, executive briefings).
  • •Build foundational Solutions Engineering toolkit from scratch, including demo environments, reference architectures, evaluation frameworks, technical FAQs, and enablement.
  • •Serve as the security and access authority (guardrails, approval workflows, least-privilege/JIT access, audit logging) and define function metrics/cadence for forecasting and conversion.

Pay and Benefits

Salary: USD 300,000 - 350,000 annually
Perks:Equity

Key Requirements

  • •10+ years in solutions engineering, sales engineering, or a comparable pre-sales technical role at a high-growth B2B software/infrastructure company, including 2+ years leading a Solutions Engineering organization.
  • •Proven track record building or scaling a Solutions Engineering function (hiring, setting the bar, and creating repeatable systems like demos, evaluation frameworks, and enablement).
  • •Proven ability to sell technical products to senior IT and security buyers, with hands-on credibility for CIOs, Heads of IT, and security leaders.
  • •Strong technical depth to lead architecture reviews, debug integrations live, and handle security questions while coaching others to do the same.
  • •Working fluency with the modern IT and identity stack, including IdPs and SCIM, ITSM and ticketing, SaaS administration, APIs, and access governance.
Experience:10+ yearsB2B softwareInfrastructureSolutions engineeringSales engineering
Skills:LeadershipCommunicationStorytellingSystems thinkingHigh ownership
Tech Stack:AILLMAgentsIdPsSCIMITSMTicketingSaaS administrationAPIsAccess managementAudit logging

Company Brief

Serval
Serval builds software solutions for secure communications and collaboration, offering tools that help teams connect, share data, and coordinate workflows across distributed environments.
Industry: SaaS
Website