Solution Advisor Specialist - SAP Academy for Customer Success- Palo Alto (Hybrid) (Palo Alto, CA, US, 94304)

SAP
Palo Alto
Workplace: HybridFull timeUSD 91,600 - 205,700 annuallyFunction: Customer Support (Service Desk)Experience: 2-3 yearsSkills: ["Problem-solving","Communication","Adaptability","Resilience","Cooperation"]

Complete a 10-month SAP Academy program to build a foundation for a customer-facing pre-sales career. You’ll learn SAP solutions and business processes through experiential, hands-on training, mentored by senior Solution Advisors. After the program, you’ll lead customer discovery sessions, respond to RFPs, and deliver engaging software demonstrations while supporting demand generation through marketing events and deal execution.

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FursaFursa
SAP
SAP
2 hours ago

Solution Advisor Specialist - SAP Academy for Customer Success- Palo Alto (Hybrid) (Palo Alto, CA, US, 94304)

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Job Summary

Complete a 10-month SAP Academy program to build a foundation for a customer-facing pre-sales career. You’ll learn SAP solutions and business processes through experiential, hands-on training, mentored by senior Solution Advisors. After the program, you’ll lead customer discovery sessions, respond to RFPs, and deliver engaging software demonstrations while supporting demand generation through marketing events and deal execution.
Location: Palo Alto
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Graduate level

Key Responsibilities

  • •Successfully complete a 10-month program for a foundation in a successful customer-facing SAP career.
  • •Participate in experiential learning and acquire business, industry, and SAP solution skills with emerging technologies.
  • •Receive on-the-job training and mentorship from a senior Solution Advisor while working with customers.
  • •After completion, lead customer discovery sessions and survey activities to uncover business challenges and opportunities.
  • •Deliver high-impact software demonstrations and support demand generation through marketing events and deal execution via RFP responses.
Travel: High travel

Pay and Benefits

Salary: USD 91,600 - 205,700 annually

Key Requirements

  • •2-3 years of professional experience with a strong foundation in technical and business processes and customer-facing skills.
  • •Technical and business process knowledge with strong complex problem-solving skills to support solution delivery and operational efficiency.
  • •A cooperative, productive approach to working internally and externally.
  • •Ability to quickly learn new concepts, adapt to changing environments, and apply knowledge to deliver results.
  • •Understanding of AI fundamentals, uses, and ethics, and how to identify business problems solvable with AI.
Experience:2-3 years
Skills:Problem-solvingCommunicationAdaptabilityResilienceCooperation
Languages:English

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

SAP
Global enterprise software company best known for ERP systems and business applications covering finance, supply chain, procurement, HR, analytics, and customer management for large organizations.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Walldorf, Germany
Founded: 1972
Glassdoor
Glassdoor: 4.1
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