Senior Customer Manager - United States

Dow
Houston, United States
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 7+ yearsEducation: bachelorsSkills: ["Communication","Negotiation","Interpersonal effectiveness","Influencing","Analytical thinking"]

Own a key customer portfolio within Dow’s Commercial organization, developing and executing sales plans to deliver volume and value. Build executive-level relationships, lead negotiations, and guide long-term contract development aligned to regional legal requirements. Manage and mentor an account team, translate customer feedback into innovation gaps, and collaborate with cross-functional product and marketing teams to drive overarching business performance across Dow’s broader portfolio.

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Dow
Dow
2 days ago

Senior Customer Manager - United States

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Job Summary

Own a key customer portfolio within Dow’s Commercial organization, developing and executing sales plans to deliver volume and value. Build executive-level relationships, lead negotiations, and guide long-term contract development aligned to regional legal requirements. Manage and mentor an account team, translate customer feedback into innovation gaps, and collaborate with cross-functional product and marketing teams to drive overarching business performance across Dow’s broader portfolio.
Location: Houston, United States
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Manage account portfolios and develop and implement sales plans to deliver business goals of volume and value.
  • •Build relationships with customers at all levels, including executive stakeholders, to drive mutual growth.
  • •Lead negotiations and develop long-term contract agreements following Dow guidelines and legal requirements.
  • •Lead and manage the account team, driving continuous improvement and information sharing.
  • •Mentor less experienced sellers and help internal and customer stakeholders understand financial implications of decisions and alternatives.

Pay and Benefits

Equity and Bonus:Equity
Perks:Health InsuranceLife Insurance401kEquityPaid LeaveParental LeaveGym MembershipLearning BudgetMeal AllowanceTravel AllowanceRemote Work

Key Requirements

  • •Bachelor’s degree (or relevant military degree equivalence).
  • •At least 7 years of relevant working experience.
  • •Ability to work legally in the United States; no visa sponsorship/support is available.
  • •Strong business acumen with the ability to communicate financial trade-offs.
  • •Strong written and verbal communication, negotiation, and relationship-building skills.
Experience:7+ years
Education:Bachelor's
Skills:CommunicationNegotiationInterpersonal effectivenessInfluencingAnalytical thinking

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Dow
Global materials science company producing chemicals, plastics, and advanced materials for industries including packaging, infrastructure, transportation, and consumer care. Offers solutions across supply chains with large-scale manufacturing and R&D capabilities.
Industry: Materials Science
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Midland, United States
Founded: 1897
WebsiteLinkedIn