GEICO

1 month ago

Claims Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 7 hours agoStatus: Live

Job Summary

Auto Claims Specialist providing empathetic guidance to policyholders through coverage steps, guiding customers to get back on the road while maintaining high-quality service in a high-volume environment. Requires strong customer service, problem-solving, and multitasking across platforms; in-office training with potential 80% on-site/20% off-site work.

Location: United States

Workplace: Hybrid

Employment Type: Full time

Job Function: Insurance & Actuarial

Key Responsibilities

•Manage incoming calls, collect accident facts, investigate claim details, collect statements from involved parties, and assist in the process of getting customers back on the road.
•Resolve customer concerns ensuring a positive experience.
•Guide policyholders through their coverage and the steps to get back on the road safely.
•Operate with empathy and care to reassure customers during claims.
•Drive customer satisfaction through meaningful interactions.

Pay and Benefits

Salary: 52,000 annually

Perks:Health InsuranceDentalVision401kTuition AssistancePaid Holidays

Key Requirements

•High School Diploma or GED required; College degree preferred
•Customer-facing claims experience preferred
•Strong customer service, interpersonal, problem-solving and empathy skills
•Adaptable, detail-oriented, and able to prioritize and multitask across platforms
•Experience in high-volume call centers with KPIs and measurable goals

Experience:Insurance

Education:High School

Skills:Customer serviceInterpersonalProblem-solvingEmpathyTime management

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

GEICO

GEICO is a major US auto insurer offering personal auto policies, roadside assistance, and insurance products through direct-to-consumer channels and agents. Known for competitive rates and national advertising, it operates as a subsidiary of Berkshire Hathaway.

Industry: Insurance

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Headquarters: Chevy Chase, United States

Founded: 1936

Website LinkedIn

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GEICO

1 month ago

Claims Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 7 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Hybrid

Employment Type: Full time

Job Function: Insurance & Actuarial

Key Responsibilities

•Manage incoming calls, collect accident facts, investigate claim details, collect statements from involved parties, and assist in the process of getting customers back on the road.
•Resolve customer concerns ensuring a positive experience.
•Guide policyholders through their coverage and the steps to get back on the road safely.
•Operate with empathy and care to reassure customers during claims.
•Drive customer satisfaction through meaningful interactions.

Pay and Benefits

Salary: 52,000 annually

Perks:Health InsuranceDentalVision401kTuition AssistancePaid Holidays

Key Requirements

•High School Diploma or GED required; College degree preferred
•Customer-facing claims experience preferred
•Strong customer service, interpersonal, problem-solving and empathy skills
•Adaptable, detail-oriented, and able to prioritize and multitask across platforms
•Experience in high-volume call centers with KPIs and measurable goals

Experience:Insurance

Education:High School

Skills:Customer serviceInterpersonalProblem-solvingEmpathyTime management

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

GEICO

Industry: Insurance

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Headquarters: Chevy Chase, United States

Founded: 1936

Website LinkedIn