Customer Experience Banker- Chicago, IL (Roosevelt/Wabash)

Huntington Bancshares
Chicago
Workplace: OnsiteFull timeUSD 23 - 26 hourlyFunction: Customer Success & Account ManagementExperience: 1+ yearsEducation: high_schoolSkills: ["Customer service","Relationship management","Communication","Presentation","Sales acumen"]

Serve as a Financial Concierge for walk-in customers in a branch setting—providing exemplary customer service, accurately processing transactions, and balancing daily. Identify customer goals and proactively grow consumer and business relationships through a disciplined sales approach, follow-up, outbound calling, and referrals. Educate customers on consumer deposit products and connect them to other bank areas while adhering to operational, security, risk, and regulatory policies.

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Huntington Bancshares
Huntington Bancshares
3 days ago

Customer Experience Banker- Chicago, IL (Roosevelt/Wabash)

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Last checked: 10 hours agoStatus: Live

Job Summary

Serve as a Financial Concierge for walk-in customers in a branch setting—providing exemplary customer service, accurately processing transactions, and balancing daily. Identify customer goals and proactively grow consumer and business relationships through a disciplined sales approach, follow-up, outbound calling, and referrals. Educate customers on consumer deposit products and connect them to other bank areas while adhering to operational, security, risk, and regulatory policies.
Location: Chicago
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and resolve customer issues.
  • •Educate customers on consumer deposit products.
  • •Proactively identify opportunities to grow customer relationships through sales, follow-up, outbound calling, and referrals.
  • •Educate and refer customers to other areas of the bank to deepen relationships.
  • •Adhere to operational, security, risk, and regulatory policies and procedures.

Pay and Benefits

Salary: USD 23 - 26 hourly
Perks:Health InsuranceWellness StipendLife InsuranceDisability InsuranceRetirement SavingsPaid LeavePaid Holidays

Key Requirements

  • •High School Diploma or GED with minimum 1 year customer service or military service in an administration/contracting/civil affairs or similar role, or a Bachelor's Degree.
  • •Be proficient in understanding and educating customers on consumer deposit products.
  • •Demonstrate acumen in sales, customer service, relationship management, banking, communication, and presentation.
  • •Adhere to all operational, security, risk, and regulatory policies and procedures.
  • •Comfort with technology such as mobile services and online banking services (plus cash handling skills are preferred).
Experience:1+ yearsBankingFinancial servicesRetail sales
Education:High School
Skills:Customer serviceRelationship managementCommunicationPresentationSales acumen
Tech Stack:Mobile servicesOnline banking services

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn