S&P Global

2 weeks ago

Associate, Client Support

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 10 hours agoStatus: Live

Job Summary

Provide client support for a business intelligence tool by answering queries via phone and email, advocating on client issues, and applying deep knowledge of the platform, data, and covered industries. Partner with product teams on testing focused on client experience, perform UAT with independent judgment, and collaborate with Senior Associates on data pulls, editorial support, and research & analysis. Guide clients through template-building opportunities.

Location: Islamabad

Workplace: Onsite

Employment Type: Full time

Job Function: Product Management

Seniority: Entry level

Key Responsibilities

•Provide client support via phone, email, and other mediums.
•Suggest improvements to product usability, presentation, and data quality.
•Partner with product teams on timely and thorough testing with a focus on client experience.
•Exercise independent judgment during UAT by developing test plans and evaluating testing results.
•Collaborate with Senior Associates and clients to support research, analysis, data pulls, editorial support, and template-building opportunities.

Pay and Benefits

Perks:Health InsurancePaid LeaveLearning BudgetRetirementStudent Loan

Key Requirements

•Minimum of a Bachelor’s degree in Economics or Finance.
•Fresh graduates and candidates with up to 6 months of experience.
•Excellent communication skills.
•Strong collaboration skills.
•Proficient ability to navigate and use common computer programs.

Experience:Financial servicesBusiness intelligence

Education:Bachelor's in Economics or Finance

Skills:CommunicationCollaborationIndependent judgment

Company Brief

S&P Global

Provides financial information, analytics, benchmarks, and credit ratings to markets and institutions worldwide, offering data, research, indices, and risk assessment tools across the financial services and commodities sectors.

Industry: Data Infrastructure

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: New York, United States

Founded: 1917

Website LinkedIn

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S&P Global

2 weeks ago

Associate, Client Support

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 10 hours agoStatus: Live

Job Summary

Location: Islamabad

Workplace: Onsite

Employment Type: Full time

Job Function: Product Management

Seniority: Entry level

Key Responsibilities

•Provide client support via phone, email, and other mediums.
•Suggest improvements to product usability, presentation, and data quality.
•Partner with product teams on timely and thorough testing with a focus on client experience.
•Exercise independent judgment during UAT by developing test plans and evaluating testing results.
•Collaborate with Senior Associates and clients to support research, analysis, data pulls, editorial support, and template-building opportunities.

Pay and Benefits

Perks:Health InsurancePaid LeaveLearning BudgetRetirementStudent Loan

Key Requirements

•Minimum of a Bachelor’s degree in Economics or Finance.
•Fresh graduates and candidates with up to 6 months of experience.
•Excellent communication skills.
•Strong collaboration skills.
•Proficient ability to navigate and use common computer programs.

Experience:Financial servicesBusiness intelligence

Education:Bachelor's in Economics or Finance

Skills:CommunicationCollaborationIndependent judgment

Company Brief

S&P Global

Industry: Data Infrastructure

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: New York, United States

Founded: 1917

Website LinkedIn