2 days ago

EU FBT Fulfillment Operations Project Management Officer - TikTok Shop

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Own day-to-day operations and KPI tracking for TikTok Shop EU FBT warehousing and last-mile fulfillment, while driving SOP rollout and continuous process optimization. Lead end-to-end delivery of complex FBT projects like new warehouse launches and system rollouts using WBS, milestones, and resources. Partner across Product/Tech, logistics, merchant ops, and service providers to manage risks, SLAs, and RCA, and build dashboards to improve network and inventory planning.

Location: Amsterdam

Workplace: Onsite

Employment Type: Full time

Job Function: Supply Chain & Logistics

Seniority: Mid level

Key Responsibilities

•Oversee daily operations of TikTok Shop EU FBT (warehousing & last-mile) and monitor core KPIs such as dispatch rate, inventory accuracy, and CPO to optimize fulfillment performance.
•Drive implementation of SOPs across all warehouses and establish health monitoring mechanisms for continuous process optimization.
•Collaborate with Commercial and S&OP teams to design and execute capacity, manpower, and operational assurance plans for major promotional events.
•Lead end-to-end delivery of complex FBT projects (e.g., new warehouse launches, system rollouts) by managing milestones, WBS, resources, and post-project reviews.
•Monitor fulfillment anomalies, establish SLAs for escalation, develop contingency plans for systemic risks, and drive Root Cause Analysis (RCA) with the QC team.

Key Requirements

•Bachelor's degree or above, preferably in Supply Chain, Logistics, Industrial Engineering, or Business-related fields.
•Strong operational control capabilities combined with excellent project management skills (PMO mindset).
•Experience with EU and UK e-commerce warehouse operations (inbound/inventory/outbound) and last-mile delivery networks.
•Highly data-sensitive; proficient in Excel, SQL, and BI tools.
•2.5+ years of experience in e-commerce fulfillment, warehousing/delivery, or supply chain (TikTok Shop/Amazon FBA/cross-border e-commerce preferred).

Experience:2+ yearsE-commerceWarehousingFulfillmentLogisticsCross-border e-commerceTikTok ShopAmazon FBA

Education:Bachelor's in Supply Chain, Logistics, Industrial Engineering, or Business-related fields

Skills:Operational controlProject managementCross-functional collaborationData-driven decision-makingRisk management

Tech Stack:ExcelSQLBI toolsData dashboardsWMSOMSWBSSOPsRCAQC

Company Brief

TikTok

Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn

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TikTok

2 days ago

EU FBT Fulfillment Operations Project Management Officer - TikTok Shop

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Location: Amsterdam

Workplace: Onsite

Employment Type: Full time

Job Function: Supply Chain & Logistics

Seniority: Mid level

Key Responsibilities

•Oversee daily operations of TikTok Shop EU FBT (warehousing & last-mile) and monitor core KPIs such as dispatch rate, inventory accuracy, and CPO to optimize fulfillment performance.
•Drive implementation of SOPs across all warehouses and establish health monitoring mechanisms for continuous process optimization.
•Collaborate with Commercial and S&OP teams to design and execute capacity, manpower, and operational assurance plans for major promotional events.
•Lead end-to-end delivery of complex FBT projects (e.g., new warehouse launches, system rollouts) by managing milestones, WBS, resources, and post-project reviews.
•Monitor fulfillment anomalies, establish SLAs for escalation, develop contingency plans for systemic risks, and drive Root Cause Analysis (RCA) with the QC team.

Key Requirements

•Bachelor's degree or above, preferably in Supply Chain, Logistics, Industrial Engineering, or Business-related fields.
•Strong operational control capabilities combined with excellent project management skills (PMO mindset).
•Experience with EU and UK e-commerce warehouse operations (inbound/inventory/outbound) and last-mile delivery networks.
•Highly data-sensitive; proficient in Excel, SQL, and BI tools.
•2.5+ years of experience in e-commerce fulfillment, warehousing/delivery, or supply chain (TikTok Shop/Amazon FBA/cross-border e-commerce preferred).

Experience:2+ yearsE-commerceWarehousingFulfillmentLogisticsCross-border e-commerceTikTok ShopAmazon FBA

Education:Bachelor's in Supply Chain, Logistics, Industrial Engineering, or Business-related fields

Skills:Operational controlProject managementCross-functional collaborationData-driven decision-makingRisk management

Tech Stack:ExcelSQLBI toolsData dashboardsWMSOMSWBSSOPsRCAQC

Company Brief

TikTok

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn