Technical Solutions Consultant

LexisNexis Risk Solutions
Cardiff
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringEducation: bachelorsSkills: ["Communication","Time management","Consultative skills","Active listening","Problem-solving"]

Implement identity products across delivery channels (XML, Web Services, hosted web application, hosted IVR) and provide third-level escalation support to resolve customer issues. Partner with clients, sales, product, and technology teams to translate business challenges into practical, data-driven solutions. Deliver installation, implementation, and configuration support, and communicate technical concepts through presentations and demonstrations.

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LexisNexis Risk Solutions
LexisNexis Risk Solutions
1 day ago

Technical Solutions Consultant

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 day agoStatus: Live

Job Summary

Implement identity products across delivery channels (XML, Web Services, hosted web application, hosted IVR) and provide third-level escalation support to resolve customer issues. Partner with clients, sales, product, and technology teams to translate business challenges into practical, data-driven solutions. Deliver installation, implementation, and configuration support, and communicate technical concepts through presentations and demonstrations.
Location: Cardiff
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

  • •Provide technical integration and consulting services to external clients, sales teams, and support colleagues.
  • •Share product knowledge, best practices, and technical examples to help advance implementation completion.
  • •Use data quality concepts to analyze customer pain points, identify root causes, and solve issues.
  • •Perform installation, implementation, and configuration support while keeping implementation project plans up to date.
  • •Provide third-level escalation support and communicate technical terms via presentations and product demonstrations.

Pay and Benefits

Perks:Health InsurancePension

Key Requirements

  • •BA/BS degree or equivalent experience in a related field.
  • •Advanced oral and written communication skills to present technical concepts to technical and non-technical audiences.
  • •Ability to work independently with strong time management skills.
  • •Advanced consultative skills with strong active listening and the ability to collaborate to explore options.
  • •Working knowledge of C#, Windows Server, SQL Server, HTML, XML, and Web Services; experience with web service toolkits such as SoapUI, Microsoft .NET, or JavaBeans.
Education:Bachelor's
Skills:CommunicationTime managementConsultative skillsActive listeningProblem-solving
Tech Stack:C#Windows ServerSQL ServerHTMLXMLWeb ServicesSOAPUIMicrosoft .NETJavaBeansHosted web applicationHosted IVR

Company Brief

LexisNexis Risk Solutions
Provides data, analytics, and technology solutions to help businesses manage risk, detect fraud, comply with regulations, and make decisions across insurance, financial services, government, and commercial sectors.
Industry: RegTech
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Public Company
Headquarters: Alpharetta, United States
WebsiteLinkedIn