Sales Associate Amsterdam PC

Hermes
Amsterdam
Workplace: OnsiteFull timeFunction: SalesExperience: 5+ yearsSkills: ["Customer service","Relationship building","Teamwork","Empathy","Cultural adaptability"]

Deliver exceptional in-store client service as the first impression of Hermès, welcoming visitors warmly and maintaining a pleasant shopping environment. Develop sales across all product universes while focusing on high-quality products and excellent service. Build and sustain client relationships, provide post-sale services, handle client enquiries and concerns, and share information on new products and services.

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FursaFursa
Hermes
Hermes
1 month ago

Sales Associate Amsterdam PC

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

Deliver exceptional in-store client service as the first impression of Hermès, welcoming visitors warmly and maintaining a pleasant shopping environment. Develop sales across all product universes while focusing on high-quality products and excellent service. Build and sustain client relationships, provide post-sale services, handle client enquiries and concerns, and share information on new products and services.
Location: Amsterdam
Workplace: Onsite
Employment Type: Full time
Job Function: Sales

Key Responsibilities

  • •Be the client’s first impression of Hermès, conveying warmth, courtesy, elegance, and simplicity.
  • •Provide excellent customer service tailored to each client and maintain a shopping environment consistent with the Hermès brand image.
  • •Develop sales across all product universes while keeping product quality and service excellence top of mind.
  • •Call on current and potential customers to establish and maintain client relationships and inform them about new products and services.
  • •Identify and handle client enquiries and concerns.

Key Requirements

  • •At least 5 years of relevant customer-facing experience in luxury retail or another high-end service environment.
  • •A true passion for people and service.
  • •A team player attitude to reach a common goal and go the extra mile.
  • •Fluent Dutch and English; Mandarin is a plus.
  • •Ability to adapt to different cultures with a strong sense of empathy.
Experience:5+ yearsLuxury retail
Skills:Customer serviceRelationship buildingTeamworkEmpathyCultural adaptability
Languages:DutchEnglishMandarin

Company Brief

Hermes
Hermès is a French luxury goods house specializing in high-end leather goods, ready-to-wear, accessories, fragrances, and homewares, renowned for craftsmanship and iconic products like the Birkin and Kelly bags.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Paris, France
Founded: 1837
WebsiteLinkedIn