Senior Manager, Public Sector Renewals

GitLab
United States
Workplace: RemoteFull timeUSD 120,400 - 180,600 annuallyFunction: Government & Public AdministrationSkills: ["Leadership","Coaching","Executive communication","Cross-functional collaboration","Operating discipline"]

Lead GitLab’s Public Sector renewals business for complex Federal, State & Local, and Education accounts. You’ll manage and develop Renewal Managers, run an executive-level weekly forecasting process, and drive durable retention, expansion, and churn risk mitigation. Partner across Sales, Customer Success, Solutions Architecture, Finance, Legal, Deal Desk, Product, Operations, and channel partners to strengthen renewal operating rhythm, playbooks, data quality, and accountability across the renewal lifecycle.

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FursaFursa
GitLab
GitLab
19 hours ago

Senior Manager, Public Sector Renewals

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Lead GitLab’s Public Sector renewals business for complex Federal, State & Local, and Education accounts. You’ll manage and develop Renewal Managers, run an executive-level weekly forecasting process, and drive durable retention, expansion, and churn risk mitigation. Partner across Sales, Customer Success, Solutions Architecture, Finance, Legal, Deal Desk, Product, Operations, and channel partners to strengthen renewal operating rhythm, playbooks, data quality, and accountability across the renewal lifecycle.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Government & Public Administration
Seniority: Sr. Manager level

Key Responsibilities

  • •Lead, coach, and develop Renewal Managers, building a high-accountability, high-trust culture.
  • •Own the PubSec renewal operating rhythm and improve forecast accuracy across retention, contraction, churn, expansion, timing, and confidence.
  • •Run a weekly forecast process from individual contributor updates through leadership and executive forecast reviews.
  • •Conduct Public Sector risk reviews and lead cross-functional action plans to mitigate renewal risks.
  • •Improve renewal playbooks, data quality, reporting, systems, automation, and process adoption; own workforce planning and coverage for the team.
Travel: Low travel

Pay and Benefits

Salary: USD 120,400 - 180,600 annually
Perks:Paid LeaveParental LeaveEquityHome OfficeLearning Budget

Key Requirements

  • •Experience leading in renewals, customer success, account management, sales, or a related B2B software function.
  • •Experience leading renewal managers with a track record of developing talent and improving team performance.
  • •Success driving predictable retention, renewal, expansion, and forecast outcomes across a complex customer portfolio.
  • •Understanding of subscription economics, churn/contraction, renewal strategy, commercial negotiation, customer risk, and executive engagement.
  • •Experience supporting US Public Sector customers across Federal, State and Local, and Education markets.
Experience:B2B software
Skills:LeadershipCoachingExecutive communicationCross-functional collaborationOperating discipline
Languages:English
Tech Stack:SalesforceDashboardsForecasts

Company Brief

GitLab
Provides a single application for the complete DevSecOps lifecycle, offering source code management, CI/CD, security, and collaboration tools to help teams deliver software faster and more securely.
Industry: Developer Tools
Company Size: Enterprise (1,001+ employees)
Revenue: USD 250M to 500M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2011
WebsiteLinkedIn