Strategic Account Manager (Chiang Mai based)

Agoda
Chiang Mai
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 3-5 yearsEducation: bachelorsSkills: ["Interpersonal skills","Influencing stakeholders","Analytical thinking","Problem-solving","Data-driven","Consultative approach","Customer relationship building"]

Own and grow long-term relationships with Agoda’s strategic and key accommodation partners in Thailand. Maintain and improve account performance, proactively engage supply partners using strategic account management practices, and provide consultative, tailored solutions to drive mutual revenue growth. Deliver data-driven pitches that increase conversion, manage input/output KPIs with limited supervision, and sustain high-frequency engagement with at least one face-to-face interaction per quarter.

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FursaFursa
Agoda
Agoda
2 months ago

Strategic Account Manager (Chiang Mai based)

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Last checked: 9 hours agoStatus: Live

Job Summary

Own and grow long-term relationships with Agoda’s strategic and key accommodation partners in Thailand. Maintain and improve account performance, proactively engage supply partners using strategic account management practices, and provide consultative, tailored solutions to drive mutual revenue growth. Deliver data-driven pitches that increase conversion, manage input/output KPIs with limited supervision, and sustain high-frequency engagement with at least one face-to-face interaction per quarter.
Location: Chiang Mai
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Build and own long-term relationships with strategic and key accounts through proactive and reactive engagement.
  • •Maintain and improve account performance for a portfolio of top producing properties.
  • •Proactively engage supply partners using strategic account management approaches to drive mutual growth.
  • •Provide consultative services and tailor-made solutions to hotel partners to improve mutual revenue growth.
  • •Manage KPIs and deliver pitches leading to high conversion, with meaningful high-frequency engagement including face-to-face visits at least quarterly.

Key Requirements

  • •Bachelor’s degree.
  • •3–5 years of experience in business development and/or account management.
  • •Strong interpersonal skills with the ability to influence external and internal stakeholders.
  • •Strong analytical and problem-solving skills.
  • •Fluent in Thai and proficient in English.
Experience:3-5 years
Education:Bachelor's
Skills:Interpersonal skillsInfluencing stakeholdersAnalytical thinkingProblem-solvingData-drivenConsultative approachCustomer relationship building
Languages:EnglishThai
Tech Stack:InternetE-commerce

Company Brief

Agoda
Agoda operates a global online travel booking platform offering hotels, vacation rentals, flights, and other travel services. It provides price comparison, deals, and booking management for leisure and business travelers worldwide.
Industry: TravelTech
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Singapore, Singapore
Founded: 2005
Glassdoor
Glassdoor: 3.8
WebsiteLinkedIn