Senior Site Reliability engineer

Filevine
United States
Workplace: RemoteFull timeUSD 175,000 - 195,000 annuallyFunction: DevOps, Cloud & InfrastructureExperience: 8+ yearsSkills: ["Incident response","Root cause analysis","Technical mentoring","Technical judgment","Stakeholder communication"]

Own reliability for Filevine’s production systems by designing monitoring, logging, tracing, and alerting with clear SLOs and meaningful visibility. Build automation, internal tooling, and CI/CD and deployment systems to reduce toil and improve deployment quality at scale. Lead incident response and drive durable corrective actions, runbook improvements, and resilience planning. Use AI/ML on operational data to forecast capacity and reliability risks and implement measurable improvements.

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FursaFursa
Filevine
Filevine
2 days ago

Senior Site Reliability engineer

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Last checked: 6 minutes agoStatus: Live

Job Summary

Own reliability for Filevine’s production systems by designing monitoring, logging, tracing, and alerting with clear SLOs and meaningful visibility. Build automation, internal tooling, and CI/CD and deployment systems to reduce toil and improve deployment quality at scale. Lead incident response and drive durable corrective actions, runbook improvements, and resilience planning. Use AI/ML on operational data to forecast capacity and reliability risks and implement measurable improvements.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: DevOps, Cloud & Infrastructure
Seniority: Mid level

Key Responsibilities

  • •Design and improve monitoring, logging, distributed tracing, dashboards, alerting, SLIs, and SLOs for production health and customer impact.
  • •Build and maintain automation, internal tools, and CI/CD systems to increase engineering efficiency, reduce toil, and support reliable deployments at scale.
  • •Drive implementation and continuous improvement of reliable systems for building, deploying, testing, and operating Filevine products, proactively addressing reliability and performance risks.
  • •Own complex production incidents end-to-end: detection, triage, communication, resolution, and follow-up; convert learning into corrective actions and stronger runbooks.
  • •Mentor Site Reliability Engineers and participate in shared on-call rotation, including capacity planning and operational readiness improvements; apply AI/ML to operational signals for forecasting and reliability improvements.

Pay and Benefits

Salary: USD 175,000 - 195,000 annually
Perks:Health InsuranceDentalVisionMaternity LeavePaternity LeaveDisability

Key Requirements

  • •8+ years of hands-on software engineering and cloud/platform/DevOps experience, including at least 5 years in Site Reliability Engineering or a reliability-focused role.
  • •Strong knowledge of distributed systems and hands-on experience operating Kubernetes workloads and cloud infrastructure in AWS (or comparable), with proficiency in monitoring, logging, alerting, distributed tracing, SLIs, and SLOs.
  • •Strong proficiency with Python, Go, Bash, or a similar language, with experience building production tooling, automation, CI/CD pipelines, and deployment systems.
  • •Proven ability to lead troubleshooting, incident response, root cause analysis, and long-term reliability improvements for complex systems, including eliminating recurring incidents.
  • •Demonstrated ability to mentor Site Reliability Engineers and lead complex initiatives from planning through delivery; experience applying AI/ML to operational data is a plus.
Experience:8+ yearsCloud infrastructurePlatform engineeringDevOpsKubernetesSite reliability engineeringSaaS
Skills:Incident responseRoot cause analysisTechnical mentoringTechnical judgmentStakeholder communication
Tech Stack:KubernetesAWSInfrastructure as CodeMonitoringLoggingAlertingDistributed tracingSLIsSLOsPythonGoBashCI/CDAutomationDeployment systems

Company Brief

Filevine
Provides cloud-based legal case management and practice management software for law firms and legal departments, offering document management, communication, reporting, and workflow automation to streamline case handling and client collaboration.
Industry: LegalTech
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Headquarters: Salt Lake City, United States
Founded: 2014
WebsiteLinkedIn