AI Product & Experience Lead: P&C Technology

NTT
Johannesburg
Workplace: RemoteFull timeFunction: Data Science & Machine LearningEducation: bachelorsSkills: ["Stakeholder engagement","Analytical thinking","Communication","Storytelling","Problem-solving"]

Own and drive the AI technology roadmap across the People & Culture (HR) technology landscape, ensuring AI is embedded into architecture, employee journeys, workflows, data foundations, and product roadmaps. Partner with AI technical leads, product owners, architecture, and business stakeholders to translate needs into prioritized use cases, experience journeys, and governed, scalable AI-enabled employee and manager experiences.

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FursaFursa
NTT
NTT
1 week ago

AI Product & Experience Lead: P&C Technology

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Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live

Job Summary

Own and drive the AI technology roadmap across the People & Culture (HR) technology landscape, ensuring AI is embedded into architecture, employee journeys, workflows, data foundations, and product roadmaps. Partner with AI technical leads, product owners, architecture, and business stakeholders to translate needs into prioritized use cases, experience journeys, and governed, scalable AI-enabled employee and manager experiences.
Location: Johannesburg
Workplace: Remote
Employment Type: Full time
Job Function: Data Science & Machine Learning
Seniority: Sr. Manager level

Key Responsibilities

  • •Own and drive the AI technology roadmap across the P&C/HR technology landscape.
  • •Shape AI-enabled employee and manager experience roadmaps across the P&C ecosystem and ensure AI is embedded into the broader P&C architecture.
  • •Partner with AI technical leads and P&C product owners to identify, prioritize, sequence, and translate AI capabilities into business and product outcomes.
  • •Define and manage the cross-P&C AI opportunity backlog, including MVP definition, prioritization by value/impact/feasibility/risk, and roadmap governance.
  • •Collaborate with architecture, data, security, privacy, risk, and platform teams to deliver scalable, governed, secure AI solutions and track adoption and value realization.

Key Requirements

  • •Significant experience in product ownership and digital product management, particularly across HR technology and employee experience platforms.
  • •Experience shaping technology roadmaps across multiple product or business domains, including AI-enabled transformation.
  • •Experience translating business needs into product concepts, user journeys, requirements, roadmaps, and prioritized backlogs.
  • •Experience working with AI-enabled solutions (digital assistants, automation, workflow, knowledge management) and enterprise service technologies.
  • •Familiarity with responsible AI (privacy, security, transparency, human oversight, bias mitigation, ethical use) and enterprise HR technology ecosystems (e.g., SAP SuccessFactors, ServiceNow, Phenom).
Experience:HR technologyAI-enabled transformationEnterprise technologyGlobal/multi-country organizationsHR transformation
Education:Bachelor's
Skills:Stakeholder engagementAnalytical thinkingCommunicationStorytellingProblem-solving
Certifications:Product OwnershipProduct ManagementAgileScaled AgileDesign ThinkingAIData AnalyticsHR TechnologyEnterprise ArchitectureITILGenerative AIResponsible AIPrompt engineeringDigital transformationMicrosoft Azure AI
Tech Stack:Microsoft Azure AISAP SuccessFactorsServiceNowPhenomSemantic searchKnowledge retrievalWorkflow orchestration

Company Brief

NTT
Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Public Company (Market Cap in USD)
Headquarters: London, United Kingdom
Founded: 1983
WebsiteLinkedIn