Director, Pricing & Monetization

Freshworks
San Mateo
Workplace: HybridFull timeUSD 207,400 - 256,200 annuallyFunction: Executive & General ManagementExperience: 8+ yearsSkills: ["Communication","Influencing"]

Own pricing decisions end-to-end for new AI-driven product capabilities—from early discussions on value to model design, stakeholder buy-in, executive approval, implementation, and post-launch measurement. Partner closely across Product, Product Marketing, Finance, Sales, Revenue Operations, and Engineering to pressure-test ideas using pricing experiments and willingness-to-pay research. Operationalize pricing with Sales, RevOps, and Deal Desk, then monitor adoption and performance to build a repeatable pricing framework.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Freshworks
Freshworks
3 days ago

Director, Pricing & Monetization

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Own pricing decisions end-to-end for new AI-driven product capabilities—from early discussions on value to model design, stakeholder buy-in, executive approval, implementation, and post-launch measurement. Partner closely across Product, Product Marketing, Finance, Sales, Revenue Operations, and Engineering to pressure-test ideas using pricing experiments and willingness-to-pay research. Operationalize pricing with Sales, RevOps, and Deal Desk, then monitor adoption and performance to build a repeatable pricing framework.
Location: San Mateo
Workplace: Hybrid
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Director level

Key Responsibilities

  • •Own pricing from inception to impact, partnering with Product on pricing model design and building the business case for executive approval.
  • •Drive cross-functional buy-in without formal authority using pricing experiments and willingness-to-pay research to pressure-test ideas before launch.
  • •Execute and implement pricing by partnering with Sales, Revenue Operations, and Deal Desk to operationalize policies and enablement for go-to-market teams.
  • •Measure, fine-tune, and build a repeatable framework by monitoring adoption and performance and adjusting based on real results.

Pay and Benefits

Salary: USD 207,400 - 256,200 annually
Perks:DentalMedicalVisionDisability InsuranceLife InsuranceFlexible SpendingCommuter BenefitsWellness StipendAdoption LeaveParental Leave

Key Requirements

  • •8+ years in pricing, monetization, or revenue strategy roles within SaaS or technology.
  • •Experience with AI-based pricing models (strongly preferred).
  • •Strong understanding of subscription, consumption, usage-based, hybrid, and outcome-based pricing models.
  • •A demonstrated track record of influencing cross-functional teams across Product, Finance, Sales, Marketing, and Engineering.
  • •Strong communication skills to present and defend recommendations to senior leadership.
Experience:8+ yearsSaaSTechnology
Skills:CommunicationInfluencing
Languages:English

Company Brief

Freshworks
Provides cloud-based customer engagement, CRM and ITSM software (Freshdesk, Freshservice, Freshsales) that helps businesses manage customer and employee experiences through SaaS products and AI-driven tools.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 500M to 1B
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Mateo, United States
Founded: 2010
Glassdoor
Glassdoor: 3.5
WebsiteLinkedInGlassdoor