Restaurant Supervisor (QA)

Power International Holding
Qatar
Workplace: OnsiteFull timeFunction: Hospitality & Food ServiceExperience: 5+ yearsEducation: bachelorsSkills: ["Lead and motivate","Interpersonal skills","Resolving issues","Delegating tasks","Customer satisfaction"]

Oversee daily restaurant service operations to ensure smooth delivery and high guest satisfaction. Supervise front-of-house teams (servers, hosts, bartenders), manage dining flow, seating, and reservations, and handle guest inquiries, complaints, and special requests. Support staff training, scheduling, and performance management while maintaining cleanliness and health & safety standards. Assist with inventory control, coordinate with kitchen staff for timely food delivery, and uphold policies including cash handling and alcohol service.

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Power International Holding
Power International Holding
1 month ago

Restaurant Supervisor (QA)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live
Reposted: similar role first listed 4 months ago

Job Summary

Oversee daily restaurant service operations to ensure smooth delivery and high guest satisfaction. Supervise front-of-house teams (servers, hosts, bartenders), manage dining flow, seating, and reservations, and handle guest inquiries, complaints, and special requests. Support staff training, scheduling, and performance management while maintaining cleanliness and health & safety standards. Assist with inventory control, coordinate with kitchen staff for timely food delivery, and uphold policies including cash handling and alcohol service.
Location: Qatar
Workplace: Onsite
Employment Type: Full time
Job Function: Hospitality & Food Service
Seniority: Manager level

Key Responsibilities

  • •Supervise and coordinate front-of-house staff (servers, hosts, bartenders) to ensure efficient operations.
  • •Manage dining room flow, seating, and reservations to optimize guest satisfaction and table turnover.
  • •Train and mentor staff on service standards, menu knowledge, and customer interaction.
  • •Handle guest inquiries, complaints, and special requests to ensure positive guest experiences.
  • •Assist with scheduling, inventory control, cleanliness, and coordination with kitchen staff to maintain service excellence.

Key Requirements

  • •Minimum 5 years working experience, with 3 years of relevant experience.
  • •Lead and coordinate front-of-house operations to ensure efficient restaurant service.
  • •Train and mentor staff on service standards, menu knowledge, and customer interaction.
  • •Handle guest inquiries, complaints, and special requests professionally and promptly.
  • •ERP knowledge with preferably SAP functional skills.
Experience:5+ years
Education:Bachelor's
Skills:Lead and motivateInterpersonal skillsResolving issuesDelegating tasksCustomer satisfaction
Tech Stack:SAPERP

Company Brief

Power International Holding
Diversified holding company investing across construction, real estate, food & beverage, agriculture, industrial services, and energy sectors, operating regional subsidiaries and managing large infrastructure and development projects in the Middle East.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Doha, Qatar
Website