Store Manager - Opry Mills (Nashville, TN, US, 37214)

Sephora
Nashville
Workplace: OnsiteFull timeUSD 78,200 - 95,750 annuallyFunction: Communications, PR & CommunitySkills: ["Leadership","Coaching","Communication","Conflict management","Customer focus","Mentorship","Team development"]

Lead daily store operations and client experience in a high-volume retail environment, driving sales, profitability, and operational excellence. Inspire and develop a diverse team through coaching, feedback, and performance appraisals. Recruit, onboard, and retain top talent while ensuring compliance with Sephora standards. Optimize inventory and staffing resources and deliver outstanding customer service, resolving concerns and elevating satisfaction via loyalty and personalized experiences.

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FursaFursa
Sephora
Sephora
1 day ago

Store Manager - Opry Mills (Nashville, TN, US, 37214)

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Last checked: 4 hours agoStatus: Live

Job Summary

Lead daily store operations and client experience in a high-volume retail environment, driving sales, profitability, and operational excellence. Inspire and develop a diverse team through coaching, feedback, and performance appraisals. Recruit, onboard, and retain top talent while ensuring compliance with Sephora standards. Optimize inventory and staffing resources and deliver outstanding customer service, resolving concerns and elevating satisfaction via loyalty and personalized experiences.
Location: Nashville
Workplace: Onsite
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Manager level

Key Responsibilities

  • •Oversee daily store operations to deliver a seamless, elevated client experience while driving sales and profitability.
  • •Coach and inspire a high-performing, diverse team; conduct performance appraisals and provide real-time feedback and mentorship.
  • •Recruit, attract, and onboard top talent to build an inclusive team aligned with Sephora values.
  • •Deliver outstanding service, resolve client concerns, and drive engagement through loyalty programs and personalized experiences.
  • •Maintain store environment and ensure compliance with policies, procedures, and brand guidelines; optimize inventory and staffing resources.

Pay and Benefits

Salary: USD 78,200 - 95,750 annually
Perks:Health InsuranceDentalVision401kPaid LeaveLife InsuranceDisability InsuranceRemote WorkFsaHsaStudent DebtDiscount

Key Requirements

  • •Demonstrated success leading high-volume, complex retail or hospitality environments and executing business plans to achieve targets.
  • •Experience recruiting, inspiring, and developing top talent while fostering an energetic, collaborative team culture.
  • •Strong communication and interpersonal skills to build trust, manage conflict, facilitate discussions, and align with senior leadership.
  • •Passion for developing others through mentorship, real-time coaching, and actionable feedback.
  • •Client-centric mindset focused on creating personalized experiences and balancing operations with growth.
Experience:RetailHospitality
Skills:LeadershipCoachingCommunicationConflict managementCustomer focusMentorshipTeam development

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn