Senior Software Engineer, Guest Lifecycle & Loyalty

Build and lead end-to-end lifecycle initiatives that turn first-time restaurant guests into repeat customers across email, SMS, and push. Own messaging and data pipelines for segmentation, scheduling, and send-time optimization at scale. Improve deliverability and compliance, establish experimentation and measurement loops, and raise operational excellence with observability and incident-ready runbooks. Ship AI-assisted capabilities and provide technical leadership across cross-functional teams.