CSR/Teller - 8 Mile-Livernois - Part Time

Fifth Third Bancorp
Detroit
Workplace: OnsitePart timeFunction: Healthcare (Clinical, Medical, Wellness)Education: high_schoolSkills: ["Customer service","Confidentiality","Problem resolution","Sound judgment","Responsiveness"]

Provide excellent customer service as a CSR/Teller, listening to customers’ needs, following up on questions, and guiding them to the right financial partners. Handle daily front-office responsibilities, maintain accurate cash/balancing records, and keep current on retail policies and procedures. Resolve consumer and business customer issues professionally, protect customer confidentiality, and refer customers to bankers and retail partners for consultative conversations.

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Fifth Third Bancorp
Fifth Third Bancorp
5 days ago

CSR/Teller - 8 Mile-Livernois - Part Time

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Provide excellent customer service as a CSR/Teller, listening to customers’ needs, following up on questions, and guiding them to the right financial partners. Handle daily front-office responsibilities, maintain accurate cash/balancing records, and keep current on retail policies and procedures. Resolve consumer and business customer issues professionally, protect customer confidentiality, and refer customers to bankers and retail partners for consultative conversations.
Location: Detroit
Workplace: Onsite
Employment Type: Part time
Job Function: Healthcare (Clinical, Medical, Wellness)

Key Responsibilities

  • •Provide customer service by listening to customer needs, asking questions, and guiding customers to meet their financial needs.
  • •Follow up on customer questions and find solutions to address issues in a responsive and timely manner.
  • •Perform daily office responsibilities and work to maintain efficient office operations with the platform team.
  • •Maintain accurate cash balancing records, identify and correct outages, and enlist help as needed.
  • •During customer interactions, identify needs and refer customers to bankers and business partners using appropriate tracking tools.

Key Requirements

  • •High school diploma/GED.
  • •Extensive cash handling experience/ability.
  • •Comfortable interacting with the public and adhering to dress code guidelines.
  • •Knowledge of retail policies and procedures to perform essential duties.
  • •Flexibility in scheduling and ability to use sound judgment to resolve problems.
Education:High School
Skills:Customer serviceConfidentialityProblem resolutionSound judgmentResponsiveness

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
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