Lead Store Advisor, Miami

On Holding
Miami
Workplace: OnsiteFull timeFunction: SalesExperience: 2-3 yearsSkills: ["Communication","Interpersonal skills","Leadership","Mentoring","Customer focus"]

Drive sales performance in a premium On retail store by championing the brand, mentoring Store Advisors, and ensuring an exceptional customer experience. Own operational excellence including inventory/order support, accurate stock levels, and visual merchandising standards. Serve as a primary operational contact for store leadership, IT, and Facility Management, train the team on back-of-house processes, and collaborate cross-functionally to support overall store success.

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FursaFursa
On Holding
On Holding
3 days ago

Lead Store Advisor, Miami

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Last checked: 17 hours agoStatus: Live

Job Summary

Drive sales performance in a premium On retail store by championing the brand, mentoring Store Advisors, and ensuring an exceptional customer experience. Own operational excellence including inventory/order support, accurate stock levels, and visual merchandising standards. Serve as a primary operational contact for store leadership, IT, and Facility Management, train the team on back-of-house processes, and collaborate cross-functionally to support overall store success.
Location: Miami
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Champion the On brand by embodying and communicating brand philosophy, values, and culture to internal and external customers.
  • •Supervise, mentor, and motivate Store Advisors, ensuring a customer-focused approach across the team.
  • •Maintain product and brand expertise, including product technical specifications and input on merchandising, store events, and community activities.
  • •Support operational excellence through inventory management, placing orders, managing fill-in orders, and maintaining accurate stock levels.
  • •Uphold visual merchandising standards and act as a primary contact for operational matters, including training the store team on back-of-house processes.

Key Requirements

  • •2–3 years of experience in retail operations or a customer-focused environment.
  • •At least 1 year of experience leading teams, managing projects, or driving performance improvement initiatives.
  • •Experience in the Outlet, Running, Fashion, or Sports industry (plus) and a passion for these areas.
  • •Exceptional communication and interpersonal skills to connect with customers and inspire your team.
  • •Ability to work weekends, evenings, and holidays as needed.
Experience:2-3 yearsRetail
Skills:CommunicationInterpersonal skillsLeadershipMentoringCustomer focus

Company Brief

On Holding
Designs, manufactures, and sells performance running shoes, apparel, and accessories under the On brand. Combines Swiss engineering and innovation with lifestyle design to serve runners and athletes globally through retail and direct-to-consumer channels.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Zurich, Switzerland
Founded: 2010
Glassdoor
Glassdoor: 4.0
WebsiteLinkedIn