Customer service/Virtual assistant

Qureos
Anywhere
Workplace: RemoteFull timeFunction: Customer Support (Service Desk)Skills: ["Written communication","Verbal communication","Self-motivation","Organization","Customer focus"]

Support clients online as a Virtual Assistant / Customer Service Rep by handling customer inquiries through email, chat, and WhatsApp. Manage orders, complaints, and follow-ups professionally while maintaining accurate customer records and data. You’ll also handle day-to-day administrative work such as scheduling and email management. Use WhatsApp, email tools, Google Sheets, and CRM tools, with strong communication and organization at the center of your work.

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FursaFursa
Qureos
Qureos
1 week ago

Customer service/Virtual assistant

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 18 hours agoStatus: Live
Reposted: similar role first listed 1 week ago

Job Summary

Support clients online as a Virtual Assistant / Customer Service Rep by handling customer inquiries through email, chat, and WhatsApp. Manage orders, complaints, and follow-ups professionally while maintaining accurate customer records and data. You’ll also handle day-to-day administrative work such as scheduling and email management. Use WhatsApp, email tools, Google Sheets, and CRM tools, with strong communication and organization at the center of your work.
Location: Anywhere
Workplace: Remote
Employment Type: Full time
Job Function: Customer Support (Service Desk)

Key Responsibilities

  • •Respond to customer inquiries via email, chat, and WhatsApp.
  • •Handle orders, complaints, and follow-ups professionally.
  • •Manage schedules, emails, and admin tasks.
  • •Maintain accurate customer records and data.

Key Requirements

  • •Excellent written and verbal communication skills.
  • •Good internet plus a laptop or smartphone.
  • •Familiarity with WhatsApp, email, Google Sheets, and CRM tools.
  • •Self-motivated, organized, and customer-focused.
  • •Prior VA or customer service experience is a plus.
Skills:Written communicationVerbal communicationSelf-motivationOrganizationCustomer focus
Tech Stack:WhatsAppEmailGoogle SheetsCRM tools

Company Brief

Qureos
Provides an AI-powered hiring and recruitment platform that helps employers source, screen, and match candidates faster. The product is designed to streamline talent acquisition and reduce time spent on repetitive recruiting tasks.
Industry: HR Tech
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Headquarters: Dubai, United Arab Emirates
Founded: 2019
WebsiteLinkedIn