Banking Operations Senior Associate

NTT
Chennai
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditExperience: 3-5 yearsSkills: ["Oral communication","Problem-solving","Process expertise","Quality focus","Collaboration"]

Own day-to-day banking operations in an international BPO environment, with a strong focus on KYC/AML/CDD processes. Maintain SLAs, anticipate and troubleshoot deviations from standard practices, and resolve complex issues using process knowledge. Perform quality audits, participate in training and meetings/customer calls as needed, and communicate effectively to coordinate information and collaborate with team members.

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FursaFursa
NTT
NTT
4 months ago

Banking Operations Senior Associate

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live
Reposted: similar role first listed 4 weeks ago

Job Summary

Own day-to-day banking operations in an international BPO environment, with a strong focus on KYC/AML/CDD processes. Maintain SLAs, anticipate and troubleshoot deviations from standard practices, and resolve complex issues using process knowledge. Perform quality audits, participate in training and meetings/customer calls as needed, and communicate effectively to coordinate information and collaborate with team members.
Location: Chennai
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Mid level

Key Responsibilities

  • •Operate within KYC/AML/CDD processes as a process expert/SME.
  • •Maintain SLAs and report to the team manager regularly.
  • •Anticipate problems, identify deviations from standard practices, and seek help for complex issues.
  • •Adhere to project requirements and follow technical protocols/general procedures.
  • •Perform quality audits and support training, team meetings, and customer calls if required.

Key Requirements

  • •Graduate (any) with 3-5 years of work experience in an international BPO banking process.
  • •Excellent understanding/SME of KYC/AML/CDD experience is mandatory.
  • •Strong understanding of KYC/AML concepts and processes.
  • •Flexible to work in night shifts.
  • •Excellent oral communication skills in English.
Experience:3-5 yearsInternational BPOBanking
Skills:Oral communicationProblem-solvingProcess expertiseQuality focusCollaboration
Languages:English

Company Brief

NTT
Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Public Company (Market Cap in USD)
Headquarters: London, United Kingdom
Founded: 1983
WebsiteLinkedIn