Client Relationship Consultant 2 (Banker) - Liberty, Kansas City, MO

U.S. Bancorp
United States
Workplace: OnsitePart timeUSD 20.25 - 24.75Function: Customer Success & Account ManagementEducation: high_schoolSkills: ["Customer service","Interpersonal skills","Proactive outreach","Communication","Relationship building"]

Build and nurture strong relationships with retail and business customers through proactive outreach and follow-up across in-person, appointment, and virtual channels. Assess customer needs, provide guidance on deposit and loan products, open accounts, complete service requests, and support credit applications. Maintain knowledge of consumer and business banking offerings, deliver consistent client experience, and educate customers on digital and self-service tools using operational excellence and accuracy.

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FursaFursa
U.S. Bancorp
U.S. Bancorp
2 days ago

Client Relationship Consultant 2 (Banker) - Liberty, Kansas City, MO

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 20 hours agoStatus: Live

Job Summary

Build and nurture strong relationships with retail and business customers through proactive outreach and follow-up across in-person, appointment, and virtual channels. Assess customer needs, provide guidance on deposit and loan products, open accounts, complete service requests, and support credit applications. Maintain knowledge of consumer and business banking offerings, deliver consistent client experience, and educate customers on digital and self-service tools using operational excellence and accuracy.
Location: United States
Workplace: Onsite
Employment Type: Part time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Engage customers via in-person, by appointment, and virtually to provide counsel based on their banking goals and needs.
  • •Assess and attend to customers’ banking needs by gathering and processing customer and account information.
  • •Provide and educate customers on available deposit and loan products and services, making appropriate recommendations.
  • •Open new consumer and business accounts, complete service requests, and submit credit applications.
  • •Proactively educate clients on emerging and self-service digital products to support a digital-first customer experience.

Pay and Benefits

Salary: USD 20.25 - 24.75
Perks:Health InsuranceDentalVisionLife InsuranceDisability401kRetirementPaid LeavePaid HolidayAdoption AssistanceParental Leave

Key Requirements

  • •High school diploma or equivalent.
  • •Typically 3 to 4 years of job-related retail banking experience or a combination of experience and commensurate training.
  • •National Mortgage Licensing System (NMLS) registration under the S.A.F.E. Act of 2008 and Regulation Z, including required criminal background and credit check.
  • •Proven ability to build and foster relationships with clients through proactive outreach and follow-up.
  • •Experience using and demonstrating digital products and self-service technologies.
Experience:Financial servicesRetail banking
Education:High School
Skills:Customer serviceInterpersonal skillsProactive outreachCommunicationRelationship building
Certifications:NMLS registration (S.A.F.E. Act, Regulation Z)

Company Brief

U.S. Bancorp
U.S. Bancorp is the parent company of U.S. Bank, providing consumer, business, and institutional banking services including lending, payments, treasury management, wealth management, and merchant solutions across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Minneapolis, United States
Founded: 1863
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