Teller (Float)

FB Financial
United States
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditEducation: bachelorsSkills: ["Customer service","Attention to detail","Confidentiality","Risk awareness","Reliability"]

Serve as a first point of contact for customers, processing everyday transactions and answering basic questions about accounts, balances, and fees while following bank policies and procedures. Maintain daily teller operational standards, including cash drawer security, cash handling, counterfeit detection, and supply management. Educate customers on products and emerging digital banking options, recognize cross-sell opportunities, and help protect the bank by following confidentiality, compliance, and risk-management procedures.

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FB Financial
FB Financial
3 days ago

Teller (Float)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live
Reposted: similar role first listed 4 months ago

Job Summary

Serve as a first point of contact for customers, processing everyday transactions and answering basic questions about accounts, balances, and fees while following bank policies and procedures. Maintain daily teller operational standards, including cash drawer security, cash handling, counterfeit detection, and supply management. Educate customers on products and emerging digital banking options, recognize cross-sell opportunities, and help protect the bank by following confidentiality, compliance, and risk-management procedures.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Entry level

Key Responsibilities

  • •Assist customers with transactional needs and answer basic inquiries according to established guidelines and service standards.
  • •Maintain daily operational standards, including cash drawer security, daily cash balancing, item capture, counterfeit identification, and coin counting/rolling.
  • •Demonstrate knowledge of available products and services and educate customers on digital solutions such as mobile, online, and ATM offerings.
  • •Recognize customer needs and refer customers to appropriate bank partners for cross-sell or service opportunities.
  • •Follow safe and sound bank procedures, including compliance with laws and internal controls, confidentiality guidelines, and robbery/fraud and opening/closing security protocols.

Key Requirements

  • •Basic computer and math skills required.
  • •High school diploma or the equivalent required.
  • •Experience: less than two years.
  • •Must be bonded within the first six months of employment.
  • •Foundational understanding of banking regulatory compliance and FirstBank-specific policies and procedures.
Experience:BankingFinancial services
Education:Bachelor's
Skills:Customer serviceAttention to detailConfidentialityRisk awarenessReliability
Certifications:Bonded within first six months of employment

Company Brief

FB Financial
FB Financial (FirstBank) is a regional bank offering consumer and commercial banking services, including deposits, lending, mortgage, and wealth management solutions to individuals and businesses across its branch footprint.
Industry: Banking
Growth: Established Company
Headquarters: Nashville, United States
Website