Sr Mgr-Digital Product Management - AI Enterprise Platforms

American Express
Sunnyvale, New York
Workplace: HybridFull timeUSD 123,000 - 215,250 annuallyFunction: Data Science & Machine LearningExperience: 5+ yearsSkills: ["Analytical thinking","Product judgment","Hypothesis testing","Stakeholder management","Executive communication"]

Own strategic product areas within an enterprise AI platform, turning ambiguous customer and developer problems into reusable platform capabilities. Lead end-to-end lifecycle from discovery and product definition through launch, adoption, measurement, and continuous improvement. Partner closely with Engineering and Forward-Deployed Engineering to translate learnings into scalable solutions, define roadmaps and investment priorities, and influence senior stakeholders with clear, data-driven outcomes.

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FursaFursa
American Express
American Express
1 day ago

Sr Mgr-Digital Product Management - AI Enterprise Platforms

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Last checked: 14 hours agoStatus: Live

Job Summary

Own strategic product areas within an enterprise AI platform, turning ambiguous customer and developer problems into reusable platform capabilities. Lead end-to-end lifecycle from discovery and product definition through launch, adoption, measurement, and continuous improvement. Partner closely with Engineering and Forward-Deployed Engineering to translate learnings into scalable solutions, define roadmaps and investment priorities, and influence senior stakeholders with clear, data-driven outcomes.
Location: Sunnyvale, New York
Workplace: Hybrid
Employment Type: Full time
Job Function: Data Science & Machine Learning
Seniority: Sr. Manager level

Key Responsibilities

  • •Develop deep understanding of customer and developer needs through discovery, analysis, product data, and market insights.
  • •Define product strategy and outcomes by translating recurring needs into reusable platform capabilities and determining what to standardize, scale, or keep use-case specific.
  • •Own multi-year roadmaps and investment priorities, making evidence-based trade-offs across value, productivity, feasibility, scalability, economics, risk, and business value.
  • •Lead products from concept through delivery in close partnership with Engineering, balancing developer experience, speed, reliability, cost, and enterprise requirements.
  • •Define success metrics and value realization measures using product data, experimentation, customer evidence, and economic analysis.

Pay and Benefits

Salary: USD 123,000 - 215,250 annually
Perks:Health InsuranceDentalVisionLife InsuranceDisability Benefits401kPaid Leave

Key Requirements

  • •5-8+ years of product management experience building enterprise software/platforms, developer products, or AI/ML and Generative AI products, taking products from concept through launch and iteration.
  • •Exceptional analytical and product judgment to structure ambiguous problems, test hypotheses, and translate evidence into product strategy and measurable outcomes.
  • •Strong understanding of AI/ML and Generative AI products and application architectures, with technical fluency to partner with Engineering and Data Science.
  • •Proven ability to influence senior stakeholders and drive decisions across complex, cross-functional organizations.
  • •Excellent executive communication and storytelling skills.
Experience:5+ yearsEnterprise softwareAI/MLGenerative AIDeveloper platformsEnterprise platforms
Skills:Analytical thinkingProduct judgmentHypothesis testingStakeholder managementExecutive communication
Tech Stack:AI/MLGenerative AIEnterprise softwareDeveloper platformsML infrastructure

Company Brief

American Express
Provides global payment, credit, and travel-related financial services for consumers and businesses. Best known for its charge and credit cards, merchant payment network, and premium customer rewards and servicing.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 1850
WebsiteLinkedIn