Senior Project Manager Resource Optimization (Richmond, VA, US, 23233)

Drive resource optimization and operational efficiency initiatives for Global Travel Operations by leading cross-functional projects that improve workforce management, staffing flexibility, associate satisfaction, and occupancy. Use forecasting models, telephony results, industry standards, and associate feedback to enhance business performance. Manage analysts and business optimization associates, communicate with stakeholders, and ensure compliance with regulatory and organizational policies in a US remote environment within authorized states.