Lead Supervisor I

Tapestry
United States
Workplace: OnsiteFull timeUSD 16 - 24.75 hourlyFunction: Administration & Executive AssistanceExperience: 1+ yearsSkills: ["Leadership","Customer focus","Drive for results","Interpersonal savvy","Learning on the fly"]

Lead the sales floor as a Coach brand ambassador to drive store sales targets and deliver an exceptional customer experience. Support rollouts of company initiatives, maintain an inclusive environment, and analyze sales data to improve store performance. Recruit, interview, train, and coach the team, providing feedback and holding team accountable to goals and KPIs. In leadership absence, provide HR support and conflict resolution while mentoring clienteling to build long-term relationships.

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FursaFursa
Tapestry
Tapestry
2 months ago

Lead Supervisor I

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Lead the sales floor as a Coach brand ambassador to drive store sales targets and deliver an exceptional customer experience. Support rollouts of company initiatives, maintain an inclusive environment, and analyze sales data to improve store performance. Recruit, interview, train, and coach the team, providing feedback and holding team accountable to goals and KPIs. In leadership absence, provide HR support and conflict resolution while mentoring clienteling to build long-term relationships.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Maintain leadership presence on the sales floor to achieve sales targets and exceptional customer experiences.
  • •Serve as a brand ambassador to embody Coach values and increase brand awareness.
  • •Establish trust and support an inclusive, collaborative store environment.
  • •Monitor and analyze sales data, identify trends, and implement strategies to improve store performance and team development.
  • •Support team operations including recruiting, interviewing, performance evaluation, training, feedback, and accountability; provide HR and conflict resolution support in the absence of the leadership team.

Pay and Benefits

Salary: USD 16 - 24.75 hourly
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ years of equivalent experience managing competitive retail space at the Lead Supervisor level.
  • •Maintain strong leadership presence on the sales floor to achieve sales targets and deliver exceptional customer experience.
  • •Ability to lift at least 25 lbs. regularly (up to 50 lbs occasionally) and maneuver on the sales floor/stockroom.
  • •Support recruiting, interviewing, performance evaluation, and high-level training as needed.
  • •Adhere to and enforce company policies and store operational procedures.
Experience:1+ yearsRetail
Skills:LeadershipCustomer focusDrive for resultsInterpersonal savvyLearning on the fly

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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Glassdoor: 3.7
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