Service Coordinator- Greenville, SC

Trane Technologies
South Carolina
Workplace: HybridFull timeUSD 33,400 - 61,179.99 hourlyFunction: Executive & General ManagementEducation: certificationSkills: ["Customer service","Communication","Organization","Multitasking","Attention to detail"]

Coordinate and dispatch service resources to support HVAC repair and service agreements, ensuring work is executed within financial standards. Communicate daily with field technicians and project/service teams to prioritize jobs, schedule personnel, materials, equipment, and subcontractors, and coordinate with parts and acquisition teams as needed. Generate work orders and review project paperwork while maintaining customer satisfaction by routing concerns and responding to special requests.

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Trane Technologies
Trane Technologies
1 week ago

Service Coordinator- Greenville, SC

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Last checked: 1 hour agoStatus: Live

Job Summary

Coordinate and dispatch service resources to support HVAC repair and service agreements, ensuring work is executed within financial standards. Communicate daily with field technicians and project/service teams to prioritize jobs, schedule personnel, materials, equipment, and subcontractors, and coordinate with parts and acquisition teams as needed. Generate work orders and review project paperwork while maintaining customer satisfaction by routing concerns and responding to special requests.
Location: South Carolina
Workplace: Hybrid
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Entry level

Key Responsibilities

  • •Coordinate service resources and dispatch/assign team members to projects.
  • •Schedule personnel, materials, subcontractors, and equipment based on project needs, skills, and availability.
  • •Communicate with project managers and field technician supervisors to assign/dispatch controls and HVAC technicians.
  • •Coordinate operational interactions with the parts department and acquisition teams as needed.
  • •Generate work orders, review project paperwork, forward documents to project administrators, and create reports while maintaining customer satisfaction.

Pay and Benefits

Salary: USD 33,400 - 61,179.99 hourly
Perks:Health Insurance401kPaid LeaveTuition AssistanceParental Leave

Key Requirements

  • •Certificate/degree from college or technical school with 1 year related experience and/or training, or a high school diploma/GED with 3 years related experience and/or training.
  • •Must have excellent customer service skills and be comfortable and effective on the phone.
  • •Ability to be organized, multitask, and prioritize daily interruptions.
  • •Strong attention to detail and comfort working in a fast-paced environment.
  • •Knowledge of Word, Excel, Outlook, and Windows; familiarity with Energy Management Systems, HVAC Systems, and/or Temperature Controls preferred.
Education:Certification / Diploma
Skills:Customer serviceCommunicationOrganizationMultitaskingAttention to detail
Tech Stack:WordExcelOutlookWindowsEnergy Management SystemsHVAC systemsTemperature Controls

Company Brief

Trane Technologies
Designs and manufactures HVAC and climate solutions for commercial, industrial, and residential buildings. Focuses on heating, cooling, ventilation, and building efficiency systems under brands like Trane and Thermo King.
Industry: Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dublin, Ireland
Founded: 2013
WebsiteLinkedIn