Sachbearbeiterin / Sachbearbeiter Services Radiologie (a) 80-100%

Mediclinic
Switzerland
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceSkills: ["Communication","Empathy","Flexibility","Customer focus","Digital literacy"]

Be the friendly first point of contact for patients, doctors, and the radiology teams across multiple Bern sites. Coordinate appointments in the call center, guide and prepare patients for radiological examinations, and handle key administrative tasks such as sending reports and documents and collecting medical information. You’ll act as the daily hub between medicine, administration, and patient service within a close-knit radiology team.

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FursaFursa
Mediclinic
Mediclinic
1 day ago

Sachbearbeiterin / Sachbearbeiter Services Radiologie (a) 80-100%

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Last checked: 2 hours agoStatus: Live

Job Summary

Be the friendly first point of contact for patients, doctors, and the radiology teams across multiple Bern sites. Coordinate appointments in the call center, guide and prepare patients for radiological examinations, and handle key administrative tasks such as sending reports and documents and collecting medical information. You’ll act as the daily hub between medicine, administration, and patient service within a close-knit radiology team.
Location: Switzerland
Workplace: Onsite
Employment Type: Full time · Permanent
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Welcome patients and medical staff at reception for radiology sites in Bern
  • •Coordinate appointments via the call center and plan radiological examinations
  • •Inform, escort, and prepare patients for radiological examinations
  • •Handle administrative tasks such as sending reports and documents and obtaining medical records
  • •Serve as the central point between medical staff, administration, and patient service

Key Requirements

  • •Completed basic education in a service-oriented field
  • •Strong communication skills with a flexible, socially competent personality
  • •Warm, empathetic approach and high customer/patient sensitivity
  • •Very good PC skills and confident use of digital tools
  • •Very good German and French skills; additional languages are a plus
Experience:HealthcareRadiologyPatient services
Skills:CommunicationEmpathyFlexibilityCustomer focusDigital literacy
Languages:GermanFrench

Company Brief

Mediclinic
Part of Mediclinic International, Mediclinic Middle East operates hospitals and clinics across the UAE, delivering specialist acute care, outpatient services and multi-disciplinary treatment across Dubai, Abu Dhabi, Al Ain and Al Dhafra.
Industry: Hospitals & Clinics
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Dubai, United Arab Emirates
Founded: 1983
Glassdoor
Glassdoor: 3.9
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