CSR/Teller - Marine City MI - Part Time

Fifth Third Bancorp
United States
Workplace: OnsitePart timeFunction: Customer Support (Service Desk)Education: high_schoolSkills: ["Customer service","Confidentiality","Risk awareness","Problem resolution","Communication"]

Provide excellent customer service in daily banking interactions as a CSR/Teller, listening to customers’ needs, answering questions, following up, and ensuring a positive customer experience. Handle consumer and business issues professionally, maintain confidentiality, and manage risk by following policies and procedures. Perform daily office operations, maintain balancing records, and use retail tools to refer customers to bankers and business partners for consultative conversations.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Fifth Third Bancorp
Fifth Third Bancorp
3 days ago

CSR/Teller - Marine City MI - Part Time

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Provide excellent customer service in daily banking interactions as a CSR/Teller, listening to customers’ needs, answering questions, following up, and ensuring a positive customer experience. Handle consumer and business issues professionally, maintain confidentiality, and manage risk by following policies and procedures. Perform daily office operations, maintain balancing records, and use retail tools to refer customers to bankers and business partners for consultative conversations.
Location: United States
Workplace: Onsite
Employment Type: Part time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Provide customer support by listening to needs, asking questions, and guiding customers to meet their financial needs.
  • •Follow up on customer questions, find solutions, and maintain timely communication.
  • •Perform daily office responsibilities with the platform team to maintain efficient operations.
  • •Maintain balancing records in line with policy and identify/correct outages as needed.
  • •During interactions and outreach, identify customer needs and refer to bankers and business partners using appropriate tools for tracking.

Key Requirements

  • •High school diploma/GED.
  • •Extensive cash handling experience.
  • •Comfortable and confident interacting with the public and adhering to dress code guidelines.
  • •Knowledge of retail policies and procedures to perform essential duties.
  • •Flexibility in scheduling and ability to take initiative with sound judgment in problem resolution.
Education:High School
Skills:Customer serviceConfidentialityRisk awarenessProblem resolutionCommunication

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
Glassdoor
Glassdoor: 3.7
WebsiteLinkedInGlassdoor