Sales and Service Leader - Full Time (Woburn, MA, US, 01801)

Sephora
United States
Workplace: OnsiteFull timeUSD 26 - 30 hourlyFunction: SalesSkills: ["Coaching","Leadership","Communication","Client service","Teamwork"]

Lead a Sephora store team by coaching and empowering associates to deliver exceptional client service and drive sales goals. Contribute to overall store success through expert product knowledge, personalized recommendations, and daily execution across inventory, visual merchandising, and store standards. Support onboarding and continuous learning, promote a culture of inclusivity and teamwork, and uphold Sephora policies for a safe, enjoyable shopping experience. Work a flexible schedule with reliability requirements.

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FursaFursa
Sephora
Sephora
6 days ago

Sales and Service Leader - Full Time (Woburn, MA, US, 01801)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 53 minutes agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Lead a Sephora store team by coaching and empowering associates to deliver exceptional client service and drive sales goals. Contribute to overall store success through expert product knowledge, personalized recommendations, and daily execution across inventory, visual merchandising, and store standards. Support onboarding and continuous learning, promote a culture of inclusivity and teamwork, and uphold Sephora policies for a safe, enjoyable shopping experience. Work a flexible schedule with reliability requirements.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Lead and inspire the team to deliver exceptional client service and achieve sales goals.
  • •Contribute to store success through client engagement, product knowledge, and personalized recommendations.
  • •Provide ongoing feedback and development to elevate team performance.
  • •Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
  • •Assist with inventory, visual merchandising, and maintaining store standards while upholding company policies.

Pay and Benefits

Salary: USD 26 - 30 hourly
Perks:Health Insurance

Key Requirements

  • •Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
  • •Proven ability to coach and inspire teams to achieve goals.
  • •Strong sales and client service skills.
  • •Excellent communication and interpersonal skills.
  • •Ability to lift and carry up to 50 pounds.
Skills:CoachingLeadershipCommunicationClient serviceTeamwork

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn