Account Manager - EMEA

Multiplier
Europe
Workplace: RemoteFull timeFunction: Customer Success & Account ManagementSkills: ["Proactive","Commercially minded","Relationship building","Commercial discovery","Forecasting discipline"]

Own and grow a portfolio of EMEA customers by building expansion pipeline against a revenue target. Identify whitespace, cross-sell, upsell, and expansion opportunities through commercial discovery and a deep understanding of customers’ 12–24 month growth plans. Build relationships with senior stakeholders across HR, Finance, Operations, and leadership, then run opportunities from qualification to negotiation and close—partnering with Customer Success on insights and buying signals.

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FursaFursa
Multiplier
Multiplier
1 day ago

Account Manager - EMEA

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Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Own and grow a portfolio of EMEA customers by building expansion pipeline against a revenue target. Identify whitespace, cross-sell, upsell, and expansion opportunities through commercial discovery and a deep understanding of customers’ 12–24 month growth plans. Build relationships with senior stakeholders across HR, Finance, Operations, and leadership, then run opportunities from qualification to negotiation and close—partnering with Customer Success on insights and buying signals.
Location: Europe
Workplace: Remote
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Own and grow a portfolio of customers across EMEA.
  • •Create and manage an expansion pipeline against a revenue target.
  • •Identify cross-sell, upsell, and whitespace opportunities across your accounts.
  • •Run commercial discovery to understand customers’ 12–24 month growth plans and build senior stakeholder relationships.
  • •Own opportunities from qualification through negotiation and close, partnering with Customer Success and maintaining accurate forecasting.

Key Requirements

  • •Experience in B2B SaaS account management, expansion sales, or a highly commercial customer success role with a track record against a revenue target.
  • •Ability to proactively create and manage expansion pipeline rather than waiting for opportunities to arrive.
  • •Strong commercial discovery skills and comfort navigating complex accounts to drive deals to close.
  • •Curious, proactive, and commercially minded approach to identifying problems, uncovering opportunities, and expanding existing customers.
  • •Experience multi-threading across functions such as HR, Finance, Operations, and senior leadership to build relationships and influence economic buyers.
Experience:B2B SaaS
Skills:ProactiveCommercially mindedRelationship buildingCommercial discoveryForecasting discipline

Company Brief

Multiplier
Provides a Global Human Platform (EOR, global payroll, contractor management and HRIS) that enables companies to hire, onboard, manage and pay teams in 150+ countries while ensuring local compliance and payroll processing.
Industry: HR Tech
Company Size: Large (251 to 1,000 employees)
Revenue: USD 5M to 10M
Growth: Growth Stage Startup
Valuation: USD 250M to 500M
Funding: Series B
Headquarters: New York, United States
Founded: 2020
Glassdoor
Glassdoor: 4.3
WebsiteLinkedInGlassdoor