Consumer Credits Business Operations Project Intern (Global Payment) - 2026 Start (BS/MS)
ByteDance
Mexico City
Workplace: OnsiteInternshipFunction: Business OperationsSkills: ["Analytical thinking","Structured thinking","Detail-oriented","Independent work","Cross-functional collaboration","Written communication","Verbal communication","Project execution"]Join the Consumer Credits team to support a business-side end-to-end audit of the BNPL customer journey in Mexico. You’ll identify friction points and process gaps across onboarding, purchase, repayment, collections, and customer support, then translate findings into an actionable improvement map. Work cross-functionally with product and operations teams, using call recordings, operational data, customer feedback, and process documentation to deliver evidence-based recommendations.
