Senior Strategic Implementation Consultant

Samsara
Chicago
Workplace: RemoteFull timeUSD 109,480 - 165,600 annuallyFunction: Customer Success & Account ManagementExperience: 10+ yearsEducation: bachelorsSkills: ["Customer-facing communication","Stakeholder management","Emotional intelligence","Prioritization","Problem solving"]

Own end-to-end implementation and adoption for Samsara’s strategic Enterprise customers deploying IoT solutions for fleet and industrial assets. Partner cross-functionally with Sales, Support, Sales Engineering, and Product to ensure time-to-value, account health, and successful launches. Lead launch planning and training for executives and day-to-day users, manage multiple engagements in parallel, and act as a mentor to customer-facing teams.

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FursaFursa
Samsara
Samsara
1 day ago

Senior Strategic Implementation Consultant

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Last checked: 16 hours agoStatus: Live

Job Summary

Own end-to-end implementation and adoption for Samsara’s strategic Enterprise customers deploying IoT solutions for fleet and industrial assets. Partner cross-functionally with Sales, Support, Sales Engineering, and Product to ensure time-to-value, account health, and successful launches. Lead launch planning and training for executives and day-to-day users, manage multiple engagements in parallel, and act as a mentor to customer-facing teams.
Location: Chicago
Workplace: Remote
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Ensure customers increase the safety, efficiency, and sustainability of operations using the IoT platform.
  • •Manage deployment of Samsara technology to large-scale customers to achieve quick time to value.
  • •Create launch plans and roadmaps to increase product usage and adoption.
  • •Track implementation progress, participation, account health, and manage challenges with executives and day-to-day users.
  • •Run training sessions, demonstrate the technology, mentor broader teams, and embed customer success cultural principles.
Travel: Low travel

Pay and Benefits

Salary: USD 109,480 - 165,600 annually
Perks:Remote WorkHealth InsuranceParental LeaveLearning Budget

Key Requirements

  • •10+ years of experience in technology consulting and/or customer-facing technology implementation roles.
  • •Enterprise SaaS experience preferred.
  • •Exceptional executive stakeholder management and communications, including emotional intelligence and prioritization.
  • •Experience supporting or working with technical products and delivering end-to-end system implementations.
  • •Bachelor’s degree from a 4-year institution.
Experience:10+ yearsEnterprise SaaSIoTCustomer success
Education:Bachelor's
Skills:Customer-facing communicationStakeholder managementEmotional intelligencePrioritizationProblem solving
Languages:English
Tech Stack:IoT

Company Brief

Samsara
Provides an integrated IoT platform combining hardware sensors, cameras, and cloud-based software to help businesses monitor vehicles, equipment, and operations for fleet management, safety, compliance, and operational efficiency.
Industry: Supply Chain Technology
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2015
WebsiteLinkedIn