SAP Sr. Basis SME Consultant

NTT
Hyderabad
Workplace: OnsiteFull timeFunction: IT Operations (Systems/Network Admin)Experience: 8+ yearsEducation: bachelorsSkills: ["Communication","Problem-solving","Analytical thinking","Influencing","Time management"]

Manage SAP Basis technical operations for traditional AMS services, supporting ECC, PI, BW, APO, and GATP, including upgrades, OS/DB migrations, and support for multiple shifts. Handle incident escalations and core Basis activities such as SAP router/OSS setup, Logon groups, backup/restore, support package and kernel patch upgrades, database verification, and DR standby monitoring. Lead the Basis support team technically and coordinate with functional teams while maintaining strong client communication.

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FursaFursa
NTT
NTT
2 months ago

SAP Sr. Basis SME Consultant

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Last checked: 10 hours agoStatus: Live

Job Summary

Manage SAP Basis technical operations for traditional AMS services, supporting ECC, PI, BW, APO, and GATP, including upgrades, OS/DB migrations, and support for multiple shifts. Handle incident escalations and core Basis activities such as SAP router/OSS setup, Logon groups, backup/restore, support package and kernel patch upgrades, database verification, and DR standby monitoring. Lead the Basis support team technically and coordinate with functional teams while maintaining strong client communication.
Location: Hyderabad
Workplace: Onsite
Employment Type: Full time
Job Function: IT Operations (Systems/Network Admin)
Seniority: Manager level

Key Responsibilities

  • •Provide SAP Basis technical support for traditional AMS services, covering ECC, PI, BW, APO, and GATP/BODS systems.
  • •Support escalated calls by troubleshooting and resolving Basis issues, including SAProuter setup and OSS configuration.
  • •Plan and execute upgrades and maintenance such as support packages, kernel patch upgrades, database upgrades, backups/restores, and database restoration/recovery.
  • •Design and configure SAP system landscapes and operating procedures for backups/restoration, including monitoring and DR standby server maintenance.
  • •Serve as a technical team lead for Basis support personnel, guiding the team and coordinating with functional teams while managing role/authorization and escalations.
Travel: Medium travel

Key Requirements

  • •8+ years of relevant experience in SAP Basis/support activities.
  • •Experience supporting projects including support packages and OS/DB migration, upgrade work, and related system support.
  • •Knowledge of SAP Administration and core Basis tooling such as Solution Manager, BEx installation, and Printer/SCOT configuration.
  • •Ability to work scheduled multiple shifts (6AM-2PM, 2PM-10PM, 10PM-6AM) and swap based on project requirements.
  • •Strong communication skills to translate between non-technical business users and technical IT teams, with solid influencing and client service attitude.
Experience:8+ yearsAMSSAP
Education:Bachelor's
Skills:CommunicationProblem-solvingAnalytical thinkingInfluencingTime management
Certifications:SAP Basis certifications
Tech Stack:SAPSAP BasisSAP ECCSAP PISAP BWSAP APOGATPBODSSAP Solution ManagerAzureOracleSybaseMaxDBSAProuterOSSSAP Logon groupsSNOTEEWASCOTSDCC

Company Brief

NTT
Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Public Company (Market Cap in USD)
Headquarters: London, United Kingdom
Founded: 1983
WebsiteLinkedIn