Citizens Banker

Citizens Bank
United States
Workplace: OnsiteFull timeUSD 24.69 - 26.84 hourlyFunction: Banking, Lending & CreditEducation: high_schoolSkills: ["Communication","Problem-solving","Relationship-building","Self-motivation","Multitasking"]

Build trusted relationships with branch customers by providing sound financial advice across spending, saving, borrowing, and investing. Use strong communication and problem-solving to identify needs, recommend and refer products and services in person and by phone, and introduce customers to mobile and digital banking. Collaborate with Wealth Management, Mortgage, and Business Banking partners for complex needs, while following all policies, cash handling, and compliance requirements.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Citizens Bank
Citizens Bank
1 week ago

Citizens Banker

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Build trusted relationships with branch customers by providing sound financial advice across spending, saving, borrowing, and investing. Use strong communication and problem-solving to identify needs, recommend and refer products and services in person and by phone, and introduce customers to mobile and digital banking. Collaborate with Wealth Management, Mortgage, and Business Banking partners for complex needs, while following all policies, cash handling, and compliance requirements.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Mid level

Key Responsibilities

  • •Get to know customers and build lasting relationships by providing trusted financial advice.
  • •Provide recommendations and assist customers with spending, saving, borrowing, and investing needs.
  • •Introduce customers to digital and mobile-first ways to handle banking transactions (app and ATMs).
  • •Collaborate with Wealth Management, Mortgage, and Business Banking partners for more complex financial needs.
  • •Follow all financial policies and procedures, including proper cash handling, state and local laws and regulations.

Pay and Benefits

Salary: USD 24.69 - 26.84 hourly
Perks:Health InsuranceDentalVision401kTuition AssistanceRetirement BenefitsPaid Leave

Key Requirements

  • •High School degree or GED required.
  • •2 years of sales and customer service experience with a demonstrated ability to meet or exceed goals.
  • •Ability to effectively ask questions, identify needs, and strengthen customer relationships.
  • •Proven success recommending and referring products and services via in-person and phone interactions.
  • •Demonstrated skills using digital technology, plus the aptitude to problem-solve customer issues and work branch hours (including weekends and evenings).
Education:High School
Skills:CommunicationProblem-solvingRelationship-buildingSelf-motivationMultitasking
Licenses:NMLSSAFE Act
Tech Stack:Digital technologySmartphoneTabletDesktop computerMobile bankingOnline bankingATMs

Company Brief

Citizens Bank
Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Providence, United States
Founded: 1828
Website