Asst Customer Development Manager (Beijing, BJ, CN, 010020)

HSBC
Beijing
Workplace: OnsiteFull timeFunction: Product ManagementSkills: ["Customer service","Interpersonal skills","Leadership","Motivation","Problem solving"]

Assist the Area Manager in leading a customer development team by managing people, driving sales performance, and providing training and coaching. Monitor sales and service quality to ensure the sales/service process is followed and customers receive a consistently excellent experience with fair outcomes. Lead a mobile sales team focused on expanding new-to-wealth customer acquisition, building relationships outside HSBC to support sustainable growth and profitability.

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FursaFursa
HSBC
HSBC
1 day ago

Asst Customer Development Manager (Beijing, BJ, CN, 010020)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Assist the Area Manager in leading a customer development team by managing people, driving sales performance, and providing training and coaching. Monitor sales and service quality to ensure the sales/service process is followed and customers receive a consistently excellent experience with fair outcomes. Lead a mobile sales team focused on expanding new-to-wealth customer acquisition, building relationships outside HSBC to support sustainable growth and profitability.
Location: Beijing
Workplace: Onsite
Employment Type: Full time
Job Function: Product Management
Seniority: Manager level

Key Responsibilities

  • •Assist the Area Manager in leading a customer development team, including people management, sales performance management, training, coaching, and operational risk control.
  • •Monitor sales and service quality to ensure the sales/service process is strictly followed.
  • •Ensure fair outcomes for customers are delivered in all situations.
  • •Manage, lead, and motivate a team of highly mobile sales staff.
  • •Lead mobile sales activities to expand HSBC’s new-to-wealth acquisition and develop new relationships outside HSBC.

Key Requirements

  • •Proven ability in mobile sales.
  • •Current product and market knowledge.
  • •Excellent customer service skills.
  • •At least 3 years’ experience in a supervisory role within the sales function.
  • •Managerial experience with strong interpersonal, leadership, and motivation skills.
Skills:Customer serviceInterpersonal skillsLeadershipMotivationProblem solving
Languages:English

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn